Commercial Property Manager

At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

As our Commercial Property Manager, you will manage a varied portfolio of around 50 retail spaces initially, alongside commercial, office and mixed-use properties. You will oversee the full property management lifecycle, including:

• Inspections
• Lease compliance
• Tenant applications
• Maintenance
• Rent collection
• Service charges
• Insurance
• Financial reporting

You will be the main point of contact for tenants and occupiers, building effective relationships while providing asset owners with advice that improves property performance and value. You will monitor lease events, lead rent reviews and renewals where instructed, coordinate contractors and professional advisers, and ensure vacant units remain secure and ready for the market. You will also oversee budgets, arrears, expenditure, rent deposits and client account activity in line with relevant lease, regulatory and RICS Client Money Protection requirements. This role is based in London 2-3 days a week.

Essential Criteria

• MRICS-qualified Chartered Surveyor with relevant property management experience.
• Experience managing commercial and mixed-use property portfolios.
• Demonstrable knowledge of commercial leases, landlord and tenant legislation, service charge management, property compliance, and health and safety legislation.
• Experience managing property budgets, expenditure, arrears and financial reporting.
• Proficiency in property management systems and Microsoft Office, with evidence of producing clear recommendations and property reports.

More About You

You will bring sound commercial judgement, financial awareness and the ability to manage competing priorities across a varied property portfolio. You are confident interpreting leases, negotiating with stakeholders and working with tenants, landlords, solicitors, insurers, surveyors and contractors. Your organised and thorough approach will help you maintain accurate records, monitor critical dates and make evidence-based recommendations. Experience of institutional or investment property portfolios, ESG and sustainability initiatives, lease renewals, rent reviews or asset management projects would be beneficial. Familiarity with a property accounting system such as Qube would also be useful.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package including:

• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 35 days holiday (including bank holidays) with the option to buy or sell days
• Healthcare cashback plan for everyday medical costs, with private GP and health support services available
• Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
• Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
• Ongoing training, professional qualifications, internal development programmes and career progression opportunities
• Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
• Strong focus on inclusion, wellbeing and colleague engagement