Client Accounts Administrator

Client Accounts Administrator

Full-Time 25000 - 30000 £ / year (est.) Home office (partial)
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Touchstone Group Ltd

At a Glance

  • Tasks: Manage client accounts, record transactions, and handle queries with a friendly approach.
  • Company: Join Places for People, a leading social enterprise focused on community spirit.
  • Benefits: Enjoy remote/hybrid working, competitive salary, and a supportive team environment.
  • Other info: Great opportunity for personal growth in a dynamic and inclusive workplace.
  • Why this job: Be part of a mission-driven company that values people over numbers.
  • Qualifications: No specific experience required, just a positive attitude and willingness to learn.

The predicted salary is between 25000 - 30000 £ per year.

At Places for People, we hire People, not numbers! Experience and track record are important, but we are more interested in hiring someone that embodies our People Promises: doing the right thing, being enthusiastic, motivated to grow, believing in community spirit, respectful, and enjoying their work. As the UK's leading social enterprise, we are dedicated to creating inclusive and thriving communities for both our customers and employees.

The Team Touchstone operates within a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially.

Role Overview

Reporting to the Clients Accounts Supervisor, we are looking to recruit a Client Accounts Administrator on a permanent basis. After an initial period of training, we offer remote/hybrid working for this position.

Responsibilities

  • Provide frontline transactional input to the database.
  • Record bank transactions accurately and allocate them to the database.
  • Raise payments through the system and handle internal and external queries relating to the portfolio.

Qualifications

Client Accounts Administrator employer: Touchstone Group Ltd

At Places for People, we pride ourselves on being an exceptional employer that values our employees as much as our customers. With a strong commitment to community spirit and personal growth, we offer a supportive work culture that encourages remote and hybrid working options, ensuring a healthy work-life balance. Join us to be part of a leading social enterprise where your contributions truly make a difference in creating inclusive communities.
Touchstone Group Ltd

Contact Detail:

Touchstone Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Accounts Administrator

✨Tip Number 1

Get to know the company culture! Places for People values community spirit and doing the right thing, so show us how you embody these values in your interactions. Research their mission and think about how your personal experiences align with their People Promises.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and help you stand out when it comes to interviews. Plus, who doesn’t love a good chat over coffee?

✨Tip Number 3

Prepare for the interview by practising common questions and tailoring your answers to reflect the job description. Think about examples from your past that showcase your enthusiasm and motivation to grow – we want to see your personality shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of creating thriving communities.

We think you need these skills to ace Client Accounts Administrator

Database Management
Transaction Processing
Financial Record Keeping
Payment Processing
Query Resolution
Attention to Detail
Communication Skills
Team Collaboration
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion shine through! We want to see that you're not just ticking boxes but genuinely excited about the role and what we do at Places for People.

Be Personable: Remember, we hire people, not numbers! Use a friendly tone in your application. Share a bit about yourself and how you embody our People Promises – it’ll help us see the real you!

Tailor Your Experience: Make sure to highlight relevant experience that aligns with the Client Accounts Administrator role. We’re interested in how your skills can contribute to our mission of creating inclusive communities.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Touchstone Group Ltd

✨Know Your People Promises

Before the interview, take some time to familiarise yourself with Places for People's People Promises. Think about how your values align with theirs and prepare examples that showcase your enthusiasm, respect, and community spirit. This will help you demonstrate that you're not just a number but a perfect fit for their team.

✨Showcase Your Experience

While they value character over experience, it’s still important to highlight any relevant skills or past roles. Prepare specific examples of how you've successfully managed accounts or handled queries in previous positions. This will show that you can hit the ground running in the Client Accounts Administrator role.

✨Prepare for Remote Working Questions

Since this role offers remote/hybrid working, be ready to discuss your experience with remote work. Share how you stay organised, communicate effectively, and maintain productivity when working from home. This will reassure them that you can thrive in a flexible environment.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they measure success in the role, or what opportunities there are for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Client Accounts Administrator
Touchstone Group Ltd
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