Operations Manager FTC in Bath

At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

We are now looking to hire an Operations Manager on a FTC basis for 12 months with the possibility of being made permanent. This is an exciting time to join a growing business function.

The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations. After successfully completing your training, you will work 3 days at home and 2 days in the office (Tuesday and Wednesday). Ensure a safe working environment; basic DBS check is mandatory. Line management is a key part of the role, undertake appraisals and lead on the development of other staff.

The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice. As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role. Strengthened collaboration and leadership are expected, with focus on service delivery and stakeholder engagement.

• Knowledge of the property sector is desirable
• Experience of leading and managing teams
• Sound financial skills
• Analytical / problem solving skills
• Stakeholder engagement skills

• Excellent holiday pay and sick pay
• Pension with matched contributions
• Training
• Extra perks including discounts and offers from shops, cinemas and much more

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

We offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We are happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team at skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture, so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

At Places for People, safeguarding is everyone’s responsibility. We follow robust safeguarding policies and procedures, including DBS checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.