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- Tasks: Manage property services and improve operational procedures for a thriving community.
- Company: Join the UK's leading social enterprise focused on inclusivity and community spirit.
- Benefits: Enjoy excellent holiday pay, pension contributions, and exclusive discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in property management and strong leadership skills required.
- Other info: Diverse and ambitious workplace with guaranteed interviews for eligible candidates.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire people, not numbers! Our focus is on hiring those who embody our People Promises: doing the right thing, being enthusiastic, motivated to grow, believing in community spirit, respectful, and enjoying their work.
As the UK's leading social enterprise, we are dedicated to creating inclusive and thriving communities for both our customers and employees.
The Operations Manager (permanent) reports directly to the Portfolio Manager and plays a key role in managing the delivery of all property management services within the business area. You will continually improve management services to meet budget targets and client expectations. A basic DBS check is mandatory.
Responsibilities
- Deliver property management services for void properties and administrative tasks in line with current legislation and best practice
- Assess and improve existing operational procedures, collaborating with other Senior Managers to determine best practice and implement a uniform approach
- Maintain a high standard of customer service
- Lead line management, conduct appraisals, and develop other staff members
- Work closely with stakeholders to ensure service quality and compliance
Qualifications
- Knowledge of the property sector
- Experience leading and managing teams
- Sound financial skills
- Analytical/problem-solving skills
- Stakeholder engagement skills
Benefits
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training opportunities
- Extra perks including huge discounts and offers from shops, cinemas, and more
- Job security in a large, diverse, and ambitious business
Diversity and Inclusion
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. If you require reasonable adjustments to support your application or interview experience, please let us know. We will work with you to ensure you have the opportunity to perform at your best.
Safeguarding
Safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including DBS checks where applicable, to promote a safe and secure working environment. By joining Places for People, you will contribute to our safeguarding culture by following our policies and reporting concerns to protect those in our communities.
Operations Manager in Bath employer: Touchstone Group Ltd
Contact Detail:
Touchstone Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the property sector, attend industry events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching Places for People and understanding their People Promises. Show them you’re not just a number but someone who genuinely aligns with their values and mission.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. Use real examples to demonstrate your analytical abilities and stakeholder engagement skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that values community spirit and inclusivity.
We think you need these skills to ace Operations Manager in Bath
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're not just ticking boxes but genuinely excited about the opportunity to contribute to our community spirit.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Operations Manager role. We love seeing candidates who take the time to connect their background with our People Promises!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Touchstone Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the property sector. Understand current legislation and best practices in property management. This will not only show your expertise but also demonstrate your enthusiasm for the role.
✨Emphasise Team Leadership
Since the role involves leading and managing teams, be ready to share specific examples of how you've successfully led a team in the past. Highlight your experience with appraisals and staff development to showcase your ability to motivate and grow others.
✨Showcase Problem-Solving Skills
Prepare to discuss situations where you've had to analyse problems and implement solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your analytical skills can benefit the company.
✨Engage with Stakeholders
Since stakeholder engagement is key, think of examples where you've worked closely with different stakeholders to ensure service quality. Be ready to discuss how you maintain relationships and ensure compliance, as this will resonate well with the interviewers.
