Credit Controller Adminstrator in Bath

At Places for People, we hire People, not numbers! We’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

We are looking to hire a Credit Control Administrator on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (3 days at home).

This role will be overseeing the credit control administration within the portfolio, ensuring the highest level of service to both internal and external clients. On a daily basis, you will work closely with Property Managers and Administrators to maintain a high level of performance, both at a personal and a team level. In addition, you will be responsible for maintaining the accuracy of information entered onto the database to enable more useful and meaningful feedback to clients, customers and related departments.

Credit Control experience is preferred for this role; however, it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.

• Customer Service Experience
• Excellent telephone manner
• Good IT skills
• Stakeholder engagement skills
• Experience of working within a fast-paced environment

We offer a comprehensive benefits package including:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

We are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all. We also provide reasonable adjustments upon request.

At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. All employees, volunteers, and contractors are required to uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable.