At a Glance
- Tasks: Manage credit control, prepare arrear reports, and chase outstanding payments.
- Company: Touchstone Group Ltd, a dynamic company based in Bath.
- Benefits: Competitive salary, yearly reviews, pension contributions, and exclusive discounts.
- Other info: Enjoy hybrid working and a friendly work environment.
- Why this job: Join a supportive team and enhance your customer service skills while making an impact.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Touchstone Group Ltd based in Bath is seeking a Credit Control Administrator on a permanent basis. This role involves managing credit control across client portfolios, including preparing arrear reports and chasing outstanding payments.
The ideal candidate should have a customer service background with strong communication skills.
The position offers hybrid working, competitive salary with yearly reviews, pension contributions, and valuable perks including discounts.
A basic DBS check is mandatory for all employees.
Credit Control Specialist Hybrid: Arrears & Collections in Bath employer: Touchstone Group Ltd
Touchstone Group Ltd is an exceptional employer located in the vibrant city of Bath, offering a supportive work culture that prioritises employee well-being and development. With hybrid working options, competitive salaries, and annual reviews, employees enjoy a range of benefits including pension contributions and exclusive discounts, making it a rewarding place to grow your career in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist Hybrid: Arrears & Collections in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how your customer service skills can shine through when discussing your experience with arrears and collections.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when explaining your past experiences. Remember, they want to see how you handle client interactions and resolve payment issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Control Specialist Hybrid: Arrears & Collections in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Control Specialist role. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll get to explore more about what we do at Touchstone Group!
How to prepare for a job interview at Touchstone Group Ltd
✨Know Your Numbers
As a Credit Control Specialist, you'll be dealing with figures all day. Brush up on your financial terminology and be ready to discuss how you've managed credit control in the past. Prepare examples of how you’ve successfully chased payments or resolved arrears.
✨Showcase Your Customer Service Skills
This role requires strong communication skills, so think about times when you've provided excellent customer service. Be prepared to share specific examples that highlight your ability to handle difficult conversations and maintain positive relationships with clients.
✨Research Touchstone Group Ltd
Familiarise yourself with Touchstone Group Ltd and their values. Understanding their approach to credit control and client management will help you tailor your answers and show that you're genuinely interested in the company and its operations.
✨Prepare for the DBS Check
Since a basic DBS check is mandatory, be ready to discuss any relevant background information. It’s best to be upfront about anything that might come up during the check, as honesty can go a long way in building trust with your potential employer.
