At a Glance
- Tasks: Ensure compliance documentation is maintained and provide efficient service to clients.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy a competitive salary, yearly reviews, training, and exclusive discounts.
- Other info: Flexible recruitment process with guaranteed interviews for diverse candidates.
- Why this job: Be part of a growing team dedicated to creating inclusive and thriving communities.
- Qualifications: Customer service experience preferred; training provided for compliance knowledge.
The predicted salary is between 30000 - 42000 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
We are looking to hire a Compliance Coordinator on a permanent basis. Reporting to the Compliance Manager this is a great opportunity to join a growing area of the business. As a Compliance Coordinator, you’ll ensure all required compliance documentation is maintained on Touchstone’s property management platforms, providing a highly responsive and efficient service, in accordance with client requirements and company policies. On a daily basis, you will work with the Compliance Manager and client to develop and maintain a high level of performance. You will utilise tools and management platforms provided by the company to maximise operational efficiency. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. This role is 5 days a week on site.
At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.
More about you
Compliance experience is preferred for this role however it is not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.
Experience / Skills
- Customer Service Experience
- Experience analysing and reviewing data
- A proven track record of dealing with stakeholders ideally contractors or maintenance staff
- Knowledge of IT packages such as MS Word and Excel
- Excellent communication skills – written and verbal
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We couldn’t promise to give you exactly what you want, but we promise not to judge you for asking.
If you are a recruitment agency please note we operate a PSL and do not take cold calls.
Safeguarding
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Compliance Co-Ordinator in Bath employer: Touchstone Group Ltd
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our commitment to fostering a supportive and inclusive work culture is complemented by comprehensive benefits, including competitive salaries, annual reviews, and extensive training opportunities. Located in a vibrant community, we empower our employees to grow while making a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Co-Ordinator in Bath
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and doing the right thing, so show them you embody these traits. Research their values and think about how your experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the team. This can give you a leg up in understanding what they really value in a Compliance Coordinator.
✨Tip Number 3
Prepare for the interview by practising common questions related to compliance and customer service. Think of examples from your past that highlight your skills and how you’ve dealt with stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Places for People.
We think you need these skills to ace Compliance Co-Ordinator in Bath
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your qualifications. Share your enthusiasm for the role and how you embody our People Promises.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Show us how your background in customer service or compliance aligns with what we're looking for in a Compliance Coordinator.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, both in writing and verbally.
Apply Through Our Website:Don't forget to apply directly through our careers site! This way, you can easily access all the information about the role and ensure your application reaches us without any hiccups.
How to prepare for a job interview at Touchstone Group Ltd
✨Know Your People Promises
Before the interview, take some time to familiarise yourself with Places for People's People Promises. They’re looking for someone who embodies these values, so think about how your experiences align with them and be ready to share specific examples.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, prepare to discuss your past roles where you’ve excelled in this area. Think of situations where you went above and beyond for a customer and how that reflects your commitment to community spirit.
✨Brush Up on Compliance Knowledge
Even if you don’t have direct compliance experience, it’s helpful to understand the basics. Research common compliance practices and be prepared to discuss how you would approach maintaining compliance documentation effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the Compliance Coordinator role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.