Client Accounts Administrator in Bath

At Places for People, we hire People, not numbers! If you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises: doing the right thing, being enthusiastic and motivated to grow, believing in community spirit, being respectful and enjoying their work. As the UK’s leading social enterprise we are dedicated to creating inclusive and thriving communities for both our customers and employees.

Touchstone operates in a competitive commercial environment, requiring the best use of resources to maintain a return to the group both financially and socially.

Reporting to the Client Accounts Supervisor, we are looking to recruit a Client Accounts Administrator on a permanent basis. After an initial period of training, we are able to offer remote/hybrid working for this position.

As a Client Accounts Administrator, you will be responsible for providing frontline transactional input to the database, ensuring bank transactions are recorded accurately and allocated to the database, raising payments through the system, and dealing with internal and external queries relating to the portfolio. A basic DBS check is mandatory.

The ideal candidate will have previously worked in a similar role. Experience with Microsoft packages such as Excel is advantageous. Communication skills are essential.

• Experience in an administration role
• Experience with MS packages such as Excel
• Strong attention to detail
• Excellent communication skills

Benefits:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.