Customer Contracts and Accounts Assitant

Customer Contracts and Accounts Assitant

Full-Time 27750 - 27750 £ / year (est.) No working from home possible
Touchstar Technologies

At a Glance

  • Tasks: Manage post-sale customer journeys and build strong relationships with clients.
  • Company: Dynamic B2B technology company focused on growth and innovation.
  • Benefits: £27,750 salary, 25 days leave, pension, and professional development.
  • Other info: Flexible working hours and a modern collaborative environment.
  • Why this job: Join a passionate team and make a real impact in customer success.
  • Qualifications: Proactive attitude and strong relationship-building skills.

The predicted salary is between 27750 - 27750 £ per year.

An exciting opportunity has arisen for a passionate and motivated individual to work within our B2B technology company. We are looking for a proactive individual with a genuine drive to progress within our ambitious B2B sales team. This role focuses on owning the post-sale customer journey, acting as the vital bridge between our wider field-based sales team and our customer portfolio.

The role identifies cross selling opportunities and manages contractual obligations for our multi-product base by building relationships with existing customers through regular account management. If this sounds like you we would like to hear from you.

Salary: £27,750 per annum.

Benefits:

  • 25 Days Annual Leave plus Bank Holidays
  • Employee Assistance Programme
  • Company Pension
  • Modern Collaborative Work Environment
  • Professional Development and Growth Opportunities
  • Free Onsite Parking

Location: On Site, Manchester, (M17)

Job Type: Full-Time, Permanent

Working Hours: Monday to Friday, 40 Hours per Week, Flexible Start and Finish Times with core hours of 8.00am to 4.30pm.

Core Responsibilities:

Customer Contracts and Accounts Assitant employer: Touchstar Technologies

Join our dynamic B2B technology company in Manchester, where we prioritise employee growth and a collaborative work culture. With benefits like 25 days of annual leave, a supportive Employee Assistance Programme, and flexible working hours, we empower our team to thrive both personally and professionally. This role offers a unique opportunity to build lasting relationships with customers while contributing to our ambitious sales goals.

Touchstar Technologies

Contact Details:

Touchstar Technologies Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Contracts and Accounts Assitant

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might just land you an interview.

Tip Number 2

Prepare for the interview by researching the company and its products. Knowing their offerings inside out will help you identify cross-selling opportunities during your chat.

Tip Number 3

Show off your relationship-building skills! Be ready to share examples of how you've successfully managed customer accounts in the past. This will demonstrate your fit for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Contracts and Accounts Assitant

Customer Relationship Management
Account Management
B2B Sales
Cross-Selling
Contract Management
Communication Skills
Proactivity

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our B2B sales team and making a difference in the customer journey.

Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience. Focus on any previous roles where you've managed customer relationships or worked in sales, as this will show us you’ve got what it takes for this position.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Customer Contracts and Accounts Assistant role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Touchstar Technologies

Know the Company Inside Out

Before your interview, take some time to research the company’s values, products, and recent news. This will not only help you understand their culture but also allow you to tailor your answers to show how you fit into their vision.

Showcase Your Relationship-Building Skills

Since the role focuses on managing customer relationships, be prepared to discuss specific examples of how you've successfully built rapport with clients in the past. Highlight any experiences where you identified cross-selling opportunities or managed contractual obligations.

Prepare Questions That Matter

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Practice Active Listening

During the interview, make sure to listen carefully to the interviewer’s questions and comments. This will help you respond more effectively and demonstrate your communication skills, which are crucial for the Customer Contracts and Accounts Assistant role.