At a Glance
- Tasks: Manage customer journeys and support sales through relationship building and data management.
- Company: Dynamic B2B tech company focused on growth and innovation.
- Benefits: Competitive salary, 25 days leave, pension, and professional development opportunities.
- Other info: Flexible working hours and a modern collaborative environment.
- Why this job: Join a passionate team and make a real impact in customer success.
- Qualifications: Proactive attitude and strong communication skills.
The predicted salary is between 27750 - 27750 € per year.
An exciting opportunity has arisen for a passionate and motivated individual to work within our B2B technology company. We are looking for a proactive individual with a genuine drive to progress within our ambitious B2B sales team. This role focuses on owning the post-sale customer journey, acting as the vital bridge between our wider field-based sales team and our customer portfolio. The role identifies cross-selling opportunities for our multi-product base by building relationships through regular account contact.
If this sounds like you we would like to hear from you.
Salary: £27,750 per annum.
Benefits: 25 Days Annual Leave plus Bank Holidays, Employee Assistance Programme, Company Pension, Modern Collaborative Work Environment, Professional Development and Growth Opportunities, Free Onsite Parking.
Location: On Site, Manchester, (M17)
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 40 Hours per Week, Flexible Start and Finish Times with core hours of 8.00am to 4.30pm.
Job Overview:
- Account Nurturing: Work with the support team and wider business to support the customer journey. Manage a consistent contact schedule to reduce customer pain points.
- Contractual Compliance: Monitor contract terms and renewal windows. Ensure all contractual obligations are scheduled and completed.
- Sales Efficiency & Order Processing: Utilise Navision to manage the processing of incoming orders from existing accounts. Ensure clients receive a seamless response to administrative workflows.
- CRM Data Management: Use Salesforce to track and manage new leads, providing insights to the wider team. Data cleansing and ensuring that both account and prospect information is accurate, up-to-date, and actionable for both sales and marketing teams.
Account and Contracts Executive in Warrington employer: Touchstar Technologies Limited
Join our dynamic B2B technology company in Manchester, where we prioritise employee growth and a collaborative work culture. With benefits like 25 days of annual leave, a company pension, and professional development opportunities, we empower our team to thrive while fostering meaningful relationships with our customers. Experience a flexible working environment that values your contributions and supports your career progression.
Contact Detail:
Touchstar Technologies Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account and Contracts Executive in Warrington
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so show us your enthusiasm for our B2B tech world!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can enhance the customer journey and drive sales efficiency. We love candidates who can connect the dots!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you!
We think you need these skills to ace Account and Contracts Executive in Warrington
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our B2B sales team and making a difference in the customer journey.
Tailor Your CV:Make sure your CV is tailored to the Account and Contracts Executive role. Highlight your experience with customer relationships, sales efficiency, and any relevant tech skills. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Touchstar Technologies Limited
✨Know Your Stuff
Make sure you understand the B2B technology landscape and the specific products your potential employer offers. Brush up on their services and think about how you can contribute to the post-sale customer journey.
✨Show Your Proactivity
During the interview, highlight examples of how you've taken initiative in previous roles. Discuss any experiences where you identified cross-selling opportunities or improved customer relationships, as this aligns perfectly with the role's focus.
✨Master the Tools
Familiarise yourself with CRM systems like Salesforce and order processing tools such as Navision. If you have experience using these platforms, be ready to discuss how you've used them to enhance sales efficiency and manage customer data.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, the company's approach to customer engagement, and how they measure success in the Account and Contracts Executive position.
