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- Tasks: Own the post-sale customer journey and identify cross-selling opportunities.
- Company: Dynamic B2B technology company with a focus on growth and collaboration.
- Benefits: £27,750 salary, 25 days leave, flexible hours, and professional development.
- Other info: Modern work environment with excellent career growth potential.
- Why this job: Join a passionate team and make a real impact in customer relationships.
- Qualifications: Proactive attitude and strong relationship-building skills.
The predicted salary is between 27750 - 27750 £ per year.
An exciting opportunity has arisen for a passionate and motivated individual to work within our B2B technology company. We are looking for a proactive individual with a genuine drive to progress within our ambitious B2B sales team. This role focuses on owning the post-sale customer journey, acting as the vital bridge between our wider field-based sales team and our customer portfolio. The role identifies cross-selling opportunities for our multi-product base by building relationships through regular account contact.
If this sounds like you we would like to hear from you.
Salary: £27,750 per annum.
Benefits:
- 25 Days Annual Leave plus Bank Holidays
- Employee Assistance Programme
- Company Pension
- Modern Collaborative Work Environment
- Professional Development and Growth Opportunities
- Free Onsite Parking
Location: On Site, Manchester, (M17)
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 40 Hours per Week, Flexible Start and Finish Times with core hours of 8.00am to 4.30pm.
Job Overview
- Account Nurturing: Work with the support team and wider business to support the customer journey. Manage a consistent contact schedule to reduce customer pain points.
- Contractual Compliance: Monitor contract terms and renewal windows. Ensure all contractual obligations are scheduled and completed.
- Sales Efficiency & Order Processing: Utilise Navision to manage the processing of incoming orders from existing accounts. Ensure clients receive a seamless response to administrative workflows.
- CRM Data Management: Use Salesforce to track and manage new leads, providing insights to the wider team. Data cleansing and ensuring that both account and prospect information is accurate, up-to-date, and actionable for both sales and marketing teams.
Account and Contracts Executive in Manchester employer: Touchstar Technologies Limited
Contact Detail:
Touchstar Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account and Contracts Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by researching the company and its products. We want to show that we’re not just interested in the role, but also in how we can contribute to their success in the B2B space.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to articulate our experience and how it aligns with the post-sale customer journey they’re looking to enhance.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Account and Contracts Executive in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our B2B sales team and making a difference in the customer journey.
Tailor Your CV: Make sure your CV is tailored to the Account and Contracts Executive role. Highlight relevant experience, especially in account management and sales efficiency, so we can see how you fit into our ambitious team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Touchstar Technologies Limited
✨Know Your Customer Journey
Familiarise yourself with the post-sale customer journey and how it impacts account management. Be ready to discuss how you would nurture relationships and reduce customer pain points, as this role is all about bridging gaps between teams.
✨Showcase Your Sales Skills
Prepare examples of how you've identified cross-selling opportunities in previous roles. Highlight your proactive approach and any specific strategies you've used to build strong client relationships, as this will resonate well with the B2B sales focus.
✨Get Comfortable with Tech
Brush up on your knowledge of CRM systems like Salesforce and order processing tools such as Navision. Being able to discuss how you’ve used these tools effectively in the past will show that you’re ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to account management and customer engagement. This not only shows your interest but also gives you a chance to demonstrate your understanding of the role's importance within the wider sales team.