Secretary/Team Administrator

Overview

This is a Band 4 Part-time Team Administrator role. The post sits within the Ealing CAMHS Children and Family Therapy (CFT) Team, a supportive, collaborative service based at Armstrong Way in Ealing CAMHS. The successful candidate will be organised, reliable, self-motivated and have prior experience in administrative roles, ideally within a mental health setting or similar person-facing roles. We encourage applicants from a range of diverse backgrounds and experiences.

G. If you are a reliable, outgoing professional who loves interacting with people at all levels and want to play a crucial role in supporting the Healthcare sector and a growing practice, then you are the type of candidate for this role.

West London NHS Trust is a diverse healthcare provider delivering mental health and physical healthcare and community services. It operates in multiple London boroughs and employs thousands of staff. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below outlines the criteria against which your application form will be assessed.

The role is to provide comprehensive administrative support to the team and contribute to maintaining effective administrative processes within agreed timescales.

Responsibilities

• Provide a full range of administrative support to the team, including sorting and dealing with correspondence, filing, photocopying, typing, archiving and referral tracking.
• Audio or copy type and proofread letters, memos, notes and reports, ensuring they are directed to appropriate departments, GPs or other organisations within agreed timescales.
• Draft and send responses to correspondence after appropriate approval.
• Maintain waiting lists, team patient lists and referral information as appropriate.
• Arrange meetings and assist with locally held training events or workshops (e.g., room bookings, hospitality, IT equipment).
• Assist in producing agendas, minutes and papers for meetings in a timely manner.
• Support the production of presentations using PowerPoint or other software when required.
• Take minutes at meetings, transcribe and distribute as required.
• Provide admin support for investigations (complaints, incidents, audits, surveys and projects) to meet specified timescales.

About the organisation

West London NHS Trust is one of the UK’s diverse healthcare providers, delivering mental health and physical healthcare and community services. The Trust is an established partner in the North West London Integrated Care System and the Integrated Care Board, and leads the NW London Children and Adolescent Mental Health provider collaborative. Referrals may apply to the relevant internal processes and candidate packs.

Requirements

• Experience of administrative roles, ideally in a health or public sector setting.
• Strong organisation, reliability and self-motivation.
• Excellent communication and interpersonal skills to interact with colleagues and service users at all levels.
• Ability to manage multiple tasks, deadlines and data accurately.

EEO statement: We encourage applicants from diverse backgrounds and experiences.