Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 24/7 crisis support and conduct risk assessments over the phone.
- Company: Leading mental health service provider in the UK.
- Benefits: Gain valuable experience, flexible hours, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Confident communicators with emotional validation skills; crisis support experience is a plus.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A mental health service provider in the United Kingdom is seeking an Assistant Psychologist, PWP, or Therapist for a role involving 24/7 crisis support. You will conduct risk assessments and provide short-term psychological interventions over the phone.
Ideal candidates are confident and recovery-focused individuals with emotional validation skills and strong communication abilities. Experience in crisis support is desirable. This entry-level position offers the opportunity to expand your skills in a dynamic environment.
Crisis Telecoach (Band 5) — 24/7 Mental Health Support employer: TouchConsult
Contact Detail:
TouchConsult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Telecoach (Band 5) — 24/7 Mental Health Support
✨Tip Number 1
Get to know the company! Research their values and mission, especially around mental health support. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves providing support over the phone, it’s crucial to be clear and empathetic. Try role-playing with a friend or family member to get comfortable with the types of conversations you might have.
✨Tip Number 3
Network like a pro! Connect with professionals in the mental health field on platforms like LinkedIn. You never know who might have insights or even job leads that could help you land that crisis telecoach position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Crisis Telecoach (Band 5) — 24/7 Mental Health Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health support, especially any crisis intervention roles. We want to see how your skills align with the job description, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about mental health and how your background makes you a great fit for the Crisis Telecoach role. Keep it personal and engaging – we love a good story!
Showcase Your Communication Skills: Since this role involves providing support over the phone, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and consider including examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at TouchConsult
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Crisis Telecoach. Understand the principles of risk assessment and short-term psychological interventions. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Skills
Prepare examples that highlight your emotional validation skills and communication abilities. Think of specific situations where you’ve successfully supported someone in crisis or demonstrated recovery-focused approaches. This will help you stand out as a candidate.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to engage with the interviewer’s questions fully and reflect back what you understand. This not only shows your communication prowess but also your ability to connect with others, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to mental health support and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
