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For Companies At a Glance
- Tasks: Lead a dynamic GP practice, ensuring high-quality care and effective team collaboration.
- Company: Join West London NHS Trust, a diverse and innovative healthcare provider.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in community healthcare while developing your leadership skills.
- Qualifications: Degree level education or equivalent experience; leadership skills preferred.
- Other info: Be part of a trusted organisation rated 'Good' by the Care Quality Commission.
The predicted salary is between 51000 - 59000 £ per year.
We are seeking an experienced and innovative GP Practice Manager to join our unique practice. The practice provides enhanced primary care to the residents of the care homes across the borough (c.1300 patients) and is staffed by a multi‑disciplinary team of administrators, pharmacists, GPs, practice nurses, advanced assessors and support workers. As a key service within Ealing Community Partners (ECP), the practice works closely with other ECP services to ensure that patients receive safe and responsive clinical care and treatment.
The role requires a strong communicator who can adapt their leadership style to encourage a culture of high performance and who can demonstrate the delivery of high quality care within the practice. The successful candidate will be a valued member of both the practice team and ECP and will be supported in their role and development opportunities from line managers, peers and corporate colleagues.
Main Duties
The post holder will be responsible for all operational functions of the service, including financial management, monitoring performance, providing line management to a defined group of staff, and supporting daily prioritisation of tasks and allocation of work. The holder will represent the practice in relevant Primary Care Network and wider borough‑based partnership meetings, work alongside the clinical lead and others to support the practice in its ongoing transformation journey, and advise and support the trust in the development of existing and potential new primary care strategies.
About Us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health, physical healthcare and community services. The trust runs Broadmoor Hospital – one of three high‑secure hospitals in the country – and provides low and medium secure services across eight London boroughs, as well as mental and physical healthcare in Ealing, Hounslow and Hammersmith & Fulham. We employ over 5,000 staff, 59% of whom are BME. Our turnover for 2024‑25 is over £500m. The trust is rated as ‘Good’ overall by the Care Quality Commission and its forensic services are rated ‘Outstanding’. We are an established partner and contributor to the evolving North West London Integrated Care System and the Integrated Care Board, and lead the NW London Children and Adolescent Mental Health provider collaborative.
Details
- Date posted: 22 January 2026
- Pay scheme: Agenda for Change
- Band: 8a
- Salary: £61,631 to £68,623 per annum, inclusive of 15% HCAS, pro‑rata
- Contract: Permanent
- Working pattern: Full‑time
- Reference number: 222‑ICS‑462
- Job locations: Armstrong Way, Southall, UB2 4SD
Person Specification
Essential Training & Qualifications
- Educated to degree level or able to demonstrate equivalent experience
Desirable Training & Qualifications
- Formal leadership/management qualification
Essential Previous Experience
- Experience of collaborative working with stakeholders
- Experience of developing and monitoring action plans to address performance concerns
- Experience of leading a GP service
- Experience of working in a multi‑disciplinary team
- Experience of developing and implementing operational strategies
- Evidence of sound and effective leadership and management skills
- Experience of leading service changes in complex environments
- Experience of budget management
- Experience of engaging and working effectively with stakeholders
Essential Knowledge, Skills & Abilities
- Ability to negotiate with all professions at all levels
- Ability to manage change and develop services in a politically sensitive environment
- Ability to work across professional boundaries and as a team member
- Proven ability to engage a broad range of stakeholders across multiple agencies
- Effective written and verbal communication skills
- Ability to pass on skills and knowledge to others – formally and informally
- Contain and manage high levels of stress in self and others
- Ability to lead and complete projects across professional boundaries
- Ability to manage highly complex and sensitive information
Disclosure and Barring Service Check
Applicants must undergo a Criminal Records Check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission to the Disclosure and Barring Service (formerly CRB) is required.
Certificate of Sponsorship
Applications from job seekers who require skilled worker sponsorship to work in the UK are welcome and will be considered alongside other applications. Further information can be found on the UK Visas and Immigration website.
Employer Details
West London NHS Trust
Armstrong Way, Southall, UB2 4SD
Website: https://www.westlondon.nhs.uk
Band 8a Practice Manager employer: TouchConsult
Contact Detail:
TouchConsult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 8a Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices or NHS settings. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice and its values. Understand their approach to patient care and how they work with multi-disciplinary teams. This will help you tailor your responses and show you're genuinely interested in their mission.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've managed teams, handled challenges, and improved service delivery. This is your chance to shine and demonstrate that you're the right fit for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Band 8a Practice Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing GP services and working with multi-disciplinary teams. We want to see how your skills align with our unique practice!
Showcase Your Leadership Skills: Since the role requires strong leadership, don’t shy away from sharing examples of how you've led teams or managed change in previous roles. We love seeing candidates who can adapt their style to foster high performance.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TouchConsult
✨Know Your Practice Inside Out
Before the interview, make sure you thoroughly research the practice and its operations. Understand their approach to enhanced primary care and how they collaborate with other services. This will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Your Leadership Style
As a Band 8a Practice Manager, your leadership skills are crucial. Be prepared to discuss your previous experiences in leading multi-disciplinary teams and how you've adapted your style to foster high performance. Use specific examples to illustrate your ability to manage change and support staff effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of scenarios where you've had to negotiate with stakeholders or implement operational strategies. Practising these responses will help you feel more confident during the interview.
✨Communicate Clearly and Confidently
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Remember to listen actively and engage with the interviewers, as this will demonstrate your interpersonal skills and ability to work across professional boundaries.
