ToucanTech is seeking a Customer Account Manager to nurture a growing community of schools, membership associations, charities, universities, museums and clubs across EMEA and the Americas. You will own customer success for a diversified portfolio, helping organisations gain real value from ToucanTech’s all‑in‑one platform.
You’ll be a customer champion, translate product use, drive renewals and upsell opportunities, and train users 1:1 both online and in person.
Global Customer Success Manager – Education & Not-for-Profit employer: ToucanTech
At ToucanTech, we pride ourselves on fostering a collaborative and innovative work culture where every team member's contributions are valued. As a Senior Full-Stack Engineer, you'll have the opportunity to work autonomously on impactful projects while benefiting from a supportive environment that encourages professional growth and development. Located in a vibrant tech hub, our company offers a unique chance to be part of a mission-driven team dedicated to enhancing educational experiences through technology.