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- Tasks: Ensure high standards of practice and compliance in a leading law firm.
- Company: Join a top international law firm committed to excellence and diversity.
- Benefits: Enjoy a dynamic work environment with opportunities for training and development.
- Why this job: Be part of a team that values ethical behaviour and professional growth.
- Qualifications: Experience in compliance, quality management, and strong communication skills required.
- Other info: We embrace diversity and provide support for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are excited to be working on a fantastic opportunity for a Professional Standards and Quality Specialist to join a leading international law firm. This role is pivotal in ensuring the firm maintains the highest standards of practice and compliance within the SRA regulatory requirements.
Key Responsibilities:
- Quality Assurance: Ensure that the firm and its lawyers deliver work to clients of the highest standards, adhering to current best practices and professional obligations.
- Supervision: Oversee the supervision of work at all levels, with a focus on the hybrid working environment and the adoption of AI technologies.
- Process Improvement: Collaborate with the Compliance & Risk team to identify necessary changes and improvements to existing processes and standards, particularly around professional conduct, ethical behaviour, professional skills, client service, and work quality.
- Training and Development: Devise and deliver training programmes for staff at all levels, covering professional conduct, ethical behaviour, professional skills, client service, and work quality.
- Performance Management: Work closely with HR Business Partners to ensure CPD is fully integrated into the performance management review process. Provide monthly management reports for all mandatory compliance training.
Skills and Experience:
- Proven experience in conduct compliance, ethical practice, professional skills training, and/or quality management within a professional services environment.
- An excellent understanding of the SRA’s Standards and Regulations.
- Exceptional analytical skills, attention to detail, and problem-solving abilities.
- Strong communication skills, with the ability to engage effectively with colleagues of all levels of seniority across the firm internationally, both legally qualified and non-qualified staff.
Equal Opportunities
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
Professional Standards and Quality Specialist Opportunity employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Standards and Quality Specialist Opportunity
✨Tip Number 1
Familiarise yourself with the SRA's Standards and Regulations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining high professional standards.
✨Tip Number 2
Network with professionals in the legal field, especially those involved in compliance and quality assurance. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in AI technologies and their application in legal practices. Being knowledgeable about how these tools can enhance quality assurance will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in training and development during the interview. Highlight specific examples of how you've successfully implemented training programmes that improved compliance and quality within a team.
We think you need these skills to ace Professional Standards and Quality Specialist Opportunity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conduct compliance, ethical practice, and quality management. Use specific examples that demonstrate your analytical skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your background aligns with their requirements, particularly in training and development, and your understanding of SRA regulations.
Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your ability to engage with colleagues at all levels. Highlight any experience you have in delivering training or managing performance reviews.
Highlight Process Improvement Experience: Discuss any previous roles where you identified and implemented process improvements. This will show your proactive approach and ability to collaborate effectively with teams, especially in a hybrid working environment.
How to prepare for a job interview at Totum Partners
✨Understand the SRA Standards
Make sure you have a solid grasp of the SRA's Standards and Regulations. Familiarise yourself with their key principles and how they apply to quality assurance and compliance in a legal context.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your exceptional analytical skills and attention to detail. Be ready to discuss how you've identified issues in past roles and implemented effective solutions.
✨Emphasise Communication Abilities
Highlight your strong communication skills during the interview. Be prepared to discuss how you've engaged with colleagues at various levels and how you can facilitate training and development across the firm.
✨Discuss Process Improvement Initiatives
Think of specific instances where you've collaborated on process improvements. Be ready to explain how you identified necessary changes and the impact those changes had on professional conduct and client service.
