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- Tasks: Lead and shape the global CRM strategy while managing a dynamic team.
- Company: International professional services firm with a focus on diversity and inclusion.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in a collaborative environment with a strong international focus.
- Qualifications: Experience with InterAction and Vuture, plus strong stakeholder management skills.
- Other info: Join a diverse team committed to equal opportunities and personal development.
The predicted salary is between 43200 - 72000 £ per year.
London based (Hybrid – 3 days in office). An international, sector-focused professional services firm is seeking an experienced CRM Manager to play a pivotal role in shaping and delivering its global CRM strategy.
Working closely with senior marketing and digital leadership, you’ll drive CRM adoption, data quality and insight across the firm, manage and develop a small CRM team, and act as a trusted adviser to senior stakeholders. The role has a strong international dimension and combines strategy, systems ownership (InterAction & Vuture), data governance, reporting, and change management.
This is an excellent opportunity for someone with deep CRM expertise in a law firm or professional services environment, strong stakeholder skills, and a passion for data-driven business development.
Interested candidates should have significant hands-on experience with InterAction and Vuture, confidence influencing senior professionals, and a collaborative, proactive approach.
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that’s why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
CRM Systems Manager in London employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Systems Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with InterAction and Vuture. When you get the chance to chat with potential employers, share specific examples of how you've driven CRM adoption and improved data quality.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job postings to pop up. Reach out directly to firms you admire and express your interest in their CRM strategy. A well-timed email can make all the difference!
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows us you’re genuinely interested in joining our team and contributing to our diverse culture.
We think you need these skills to ace CRM Systems Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Systems Manager role. Highlight your experience with InterAction and Vuture, and don’t forget to showcase your stakeholder management skills. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background aligns with our needs. We love seeing candidates who can connect their experiences to our mission at StudySmarter.
Showcase Your Data Skills: Since this role involves data governance and reporting, make sure to highlight any relevant experience you have in these areas. We’re looking for someone who can drive data quality and insights, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Totum Partners
✨Know Your CRM Inside Out
Make sure you’re well-versed in both InterAction and Vuture. Brush up on their features, benefits, and how they can drive CRM adoption. Being able to discuss specific examples of how you've used these systems effectively will show your expertise.
✨Showcase Your Stakeholder Skills
Prepare to share instances where you've influenced senior professionals or collaborated with teams. Think about how you can demonstrate your ability to build relationships and act as a trusted adviser. This is key for the role!
✨Data Governance is Key
Familiarise yourself with data governance principles and be ready to discuss how you’ve ensured data quality in previous roles. Highlight any strategies you’ve implemented to improve data integrity and reporting.
✨Embrace the International Aspect
Since this role has a strong international dimension, be prepared to talk about your experience working in diverse environments. Share how you’ve adapted strategies for different markets or cultures, showing your global mindset.
