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- Tasks: Lead ServiceNow platform upgrades and manage custom solutions for seamless integration.
- Company: Join a dynamic team focused on innovative service management solutions.
- Benefits: 12-month FTC, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing business processes with cutting-edge ServiceNow solutions.
- Qualifications: 3+ years of ServiceNow experience and strong understanding of its modules.
- Other info: Work onsite 3 days a week in a collaborative environment.
The predicted salary is between 48000 - 72000 £ per year.
Please note this role is a 12 month FTC and requires 3 days weekly onsite.
Job Responsibilities
- The ideal candidate will be responsible for managing platform upgrades, handling platform incidents and requests, and managing customised solutions/development within the ServiceNow platform.
- You will take ownership of the product lifecycle, collaborate with cross-functional teams, and ensure seamless integration and adoption of ServiceNow solutions.
- Manage developers to implement new designs and implement custom applications and integrations within the ServiceNow platform.
- Customise workflows, forms, and scripts to meet business requirements.
- Understand and analyse business requirements to develop solutions that deliver tangible benefits.
- Communicate the value and benefits of ServiceNow solutions to stakeholders, demonstrating how they address business challenges and improve processes.
Skills Required
- A minimum of 3 years+ experience in ownership experience of a ServiceNow platform, ideally within a professional services firm.
- Strong understanding of ServiceNow modules, including ITSM, WSD, HRSD, ITOM, and CMDB.
- ServiceNow Certified System Administrator and/or ServiceNow Certified Application Developer preferred.
ServiceNow Platform Lead in Liverpool employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Platform Lead in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with ServiceNow. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you've tackled challenges in previous roles, especially around platform upgrades and custom solutions.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your experience with ServiceNow modules and your ability to manage developers effectively.
We think you need these skills to ace ServiceNow Platform Lead in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ServiceNow Platform Lead role. Share specific examples of how you've managed platform upgrades or collaborated with teams in the past.
Showcase Your Technical Skills: Since this role requires a strong understanding of various ServiceNow modules, make sure to mention your certifications and any hands-on experience you have. We love seeing candidates who can demonstrate their technical prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Totum Partners
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, WSD, HRSD, ITOM, and CMDB. Be ready to discuss how you've used these in past roles and how they can solve business challenges.
✨Show Off Your Leadership Skills
Since this role involves managing developers and collaborating with cross-functional teams, be prepared to share examples of how you've successfully led projects or teams in the past. Highlight your ability to communicate effectively and drive results.
✨Understand the Business Side
It's not just about the tech! Make sure you can articulate how ServiceNow solutions deliver tangible benefits to businesses. Think about specific instances where you've analysed requirements and developed solutions that improved processes.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Practice articulating your thought process when handling platform incidents or customising workflows, as this will showcase your expertise and approach to real-world challenges.
