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- Tasks: Manage and enhance the firm's CRM data quality and governance.
- Company: Join a leading professional services firm known for its supportive and collaborative culture.
- Benefits: Enjoy a competitive salary, excellent benefits, and flexible hybrid working arrangements.
- Why this job: Be part of a progressive team that values diversity and innovation in data management.
- Qualifications: Strong understanding of data management; experience with Dynamics 365 is a plus.
- Other info: The firm promotes equal opportunity and supports diverse talent.
The predicted salary is between 43200 - 72000 £ per year.
CRM Data Senior Executive
Leading professional services firm
London based, very flexible hybrid working arrangement
Competitive salary & excellent benefits
About the Company
We are delighted to be working with this highly successful leading professional services firm who are looking for a talented CRM Data Senior Executive to join their well-regarded team based in London. The firm has an excellent reputation, coupled with a superb culture that is progressive, forward-thinking, highly collaborative and extremely friendly and supportive. This CRM data Senior Executive role will work closely with key internal teams to provide support and manage the firms CMS (MS Dynamics).
About the Role
The main remit of the role will include:
- Define and implement KPIs for data quality, ensuring data integrity across the firm.
- Coordinate with the Data Office and MDM team to ensure successful data governance.
- Perform regular data cleansing exercises to maintain high data quality.
- Provide feedback to the CMS Operations Manager on data quality issues.
- Assist with data transformation projects, integrating and developing CMS across our enterprise ecosystem.
- Work with the D365 team to implement improvements and automations for better data quality.
- Contribute to the development of CMS processes and procedures.
Responsibilities
- A solid understanding of data management and CRM systems.
- Experience of Dynamics 365 would be highly advantageous.
- The ability to resolve non-routine issues by escalating to the CMS team managers.
- Strong listening skills and exceptional verbal and written communication abilities.
- Outstanding organisational skills and attention to detail.
Equal Opportunity Statement
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
CRM Data Senior Executive employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Data Senior Executive
✨Tip Number 1
Familiarize yourself with MS Dynamics and CRM data management principles. Understanding the specific functionalities of Dynamics 365 will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Highlight your experience with data governance and quality assurance in your conversations. Be prepared to discuss specific examples where you've successfully implemented KPIs or conducted data cleansing exercises.
✨Tip Number 3
Demonstrate your collaborative skills by sharing instances where you've worked closely with cross-functional teams. This role emphasizes teamwork, so showing that you can effectively communicate and coordinate with others is crucial.
✨Tip Number 4
Prepare to discuss how you approach problem-solving, especially regarding non-routine issues. The ability to escalate issues appropriately and provide constructive feedback will be key in this role.
We think you need these skills to ace CRM Data Senior Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CRM Data Senior Executive position. Highlight key responsibilities and required skills, such as data management and experience with Dynamics 365, to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with CRM systems, particularly MS Dynamics. Provide specific examples of how you've managed data quality and governance in previous roles.
Showcase Communication Skills: Since strong verbal and written communication abilities are crucial for this role, include examples in your application that demonstrate your listening skills and ability to convey complex information clearly.
Tailor Your Application: Customize your cover letter to reflect the company's values and culture. Mention your alignment with their progressive and collaborative environment, and express your enthusiasm for contributing to their team.
How to prepare for a job interview at Totum Partners
✨Show Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially MS Dynamics 365. Be prepared to discuss specific projects where you've successfully managed data quality and governance.
✨Demonstrate Data Management Skills
Prepare examples that showcase your understanding of data management principles. Discuss how you've defined KPIs for data quality in previous roles and the impact it had on the organization.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex data issues in a way that is easy to understand.
✨Emphasize Team Collaboration
This position requires working closely with various internal teams. Share experiences where you collaborated effectively with others to achieve common goals, particularly in data transformation projects.
