Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

Slough Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and drive growth in the Financial Services sector.
  • Company: Join a leading international law firm known for innovative legal solutions.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
  • Why this job: Be part of a passionate team that values hard work and fun.
  • Qualifications: Experience in business development; strong communication and organisational skills required.
  • Other info: A marketing or business degree is a plus, but not essential.

The predicted salary is between 43200 - 72000 £ per year.

Are you a dynamic and motivated business development professional looking to make a significant impact in a leading firm? Our client is seeking an experienced Client Relationship Manager to join our client's centralised Business Development team. This role is pivotal in advising and supporting the firm's marketing, sales support, and business development activities.

About the Company:

Our client's firm is an international law firm headquartered in London, with offices across the UK, Europe, the Middle East, and Asia. They are well-regarded for their expertise in corporate law, real estate, finance, litigation, and employment law. They are particularly strong in sectors such as retail, energy, transport, and financial services. Known for their commercial approach, they focus on delivering innovative legal solutions and strategic advice to help clients navigate complex legal and regulatory challenges.

About the Role:

As a Client Relationship Manager, you will report to the Financial Services sector Senior Client Relationship Manager and support a selection of our clients' strategic priority clients. You will be responsible for the client development and commercial growth of key financial services sector clients. Your role will involve working closely with business development managers to provide insight and challenge on key client, intermediary, and target relationships.

Key Responsibilities:

  • Manage end-to-end client relationships for strategically important clients in the Financial Services Sector.
  • Collaborate with Client Relationship Partners (CRPs) to develop and implement global client business plans and drive follow-up actions from regular relationship review meetings.
  • Monitor opportunities to deepen client relationships and grow revenues through industry trends, SWOT analysis, and strategic research.

The ideal candidate will have:

  • Business development and client relationship management experience in a professional services environment, preferably a law firm.
  • Strong execution and follow-through skills, with the ability to influence and advise Partners.
  • Excellent organisational skills, able to handle multiple concurrent projects and meet tight deadlines.
  • A strong customer-service ethos and attention to detail.
  • Effective communication and team player skills, with solid writing abilities.
  • Strong interpersonal skills, comfortable engaging with people at all levels.
  • A Marketing or business degree (or equivalent) is helpful but not essential.
  • A passion for improving client experience and a determination to succeed.

If you are ready to join a team that works hard, loves what they do, and likes to have fun, we'd love to hear from you!

Client Relationship Manager employer: Totum Partners

Our client is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the dynamic environment of London. With a strong commitment to employee development, they provide ample opportunities for growth and advancement, ensuring that every team member can thrive in their career. The firm also values work-life balance and promotes a supportive atmosphere where employees are encouraged to enjoy their work while making a meaningful impact in the legal sector.
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Contact Detail:

Totum Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Network strategically within the legal and financial services sectors. Attend industry events, webinars, and conferences to meet potential colleagues and clients. Building relationships in these spaces can give you an edge when applying for the Client Relationship Manager role.

✨Tip Number 2

Familiarise yourself with the latest trends and challenges in the financial services sector. Understanding the current landscape will not only help you in interviews but also demonstrate your commitment to the role and the firm’s objectives.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to influence and advise partners, as this is crucial for the role. Tailoring your experiences to align with the firm's needs can set you apart.

✨Tip Number 4

Showcase your organisational skills by discussing how you manage multiple projects and deadlines. The ability to juggle various tasks effectively is key for a Client Relationship Manager, so be ready to provide examples that illustrate your capabilities.

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Business Development
Strategic Planning
Market Research
SWOT Analysis
Project Management
Communication Skills
Interpersonal Skills
Organisational Skills
Customer Service Orientation
Influencing Skills
Attention to Detail
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business development and client relationship management, particularly within a professional services environment. Use specific examples that demonstrate your ability to manage client relationships and drive commercial growth.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving client experiences and your determination to succeed. Mention how your skills align with the responsibilities of the Client Relationship Manager role and provide examples of your past successes in similar positions.

Highlight Key Skills: Emphasise your organisational skills, attention to detail, and ability to handle multiple projects. Make sure to mention your strong communication skills and how they have helped you influence and advise stakeholders in previous roles.

Showcase Industry Knowledge: Demonstrate your understanding of the financial services sector and any relevant industry trends. This could include mentioning specific challenges faced by clients in this sector and how you have successfully navigated similar situations in the past.

How to prepare for a job interview at Totum Partners

✨Research the Firm

Before your interview, take the time to thoroughly research the law firm. Understand their key sectors, recent achievements, and any challenges they may be facing. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.

✨Showcase Your Client Management Skills

Be prepared to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to influence and advise partners, as well as your experience in developing business plans and driving follow-up actions.

✨Demonstrate Your Analytical Skills

Since the role involves monitoring opportunities and conducting SWOT analysis, be ready to discuss how you've used analytical skills to identify growth opportunities in previous roles. Providing concrete examples will showcase your strategic thinking.

✨Emphasise Team Collaboration

As a Client Relationship Manager, you'll need to work closely with various teams. Share examples of how you've effectively collaborated with others to achieve common goals, and highlight your communication skills and customer-service ethos.

Client Relationship Manager
Totum Partners
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  • Client Relationship Manager

    Slough
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-04-19

  • T

    Totum Partners

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