Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key client relationships and drive satisfaction and revenue growth.
- Company: Leading global law firm with a collaborative culture and ambitious growth plans.
- Benefits: Hybrid working, strong career progression, and a supportive team environment.
- Why this job: Make a real impact in a dynamic firm that values your contributions.
- Qualifications: Graduate calibre with business development experience and strong communication skills.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Leading global law firm in London with hybrid working. My client is a highly successful international law firm with a stellar reputation, ambitious growth plans, and a genuinely collaborative culture. Recognised for delivering outstanding results in complex markets, the firm is in a period of significant expansion and is committed to developing long-term partnerships with both clients and colleagues. With impressive staff retention and a strong track record of progressing careers, this is an exceptional environment for ambitious professionals seeking real impact and development.
About the Firm: This firm stands out for its strategic vision and commitment to profitable growth, consistently earning recognition for excellence across Europe, the Middle East, and Asia. The culture is defined by openness, mutual respect, and a spirit of teamwork, where individuals are encouraged to share ideas and contribute to the firm’s ongoing success. Career progression is actively supported, and the firm’s collaborative ethos ensures that everyone’s strengths and perspectives are valued.
Key Responsibilities:
- Manage and develop a portfolio of key client relationships, working closely with partners and client teams to drive satisfaction, engagement, and revenue growth.
- Provide hands-on, best-practice guidance to partners, associates, and business development teams.
- Lead and deliver strategic projects that support the firm’s client development programmes.
- Collaborate with Client Relationship Partners to create and execute robust account strategies, ensuring alignment with client objectives and firm priorities.
- Monitor and report on performance against financial and non-financial KPIs, sharing insights to inform planning and opportunity development.
- Support client teams in preparing for and following up on relationship meetings, ensuring client listening protocols are followed and feedback is acted upon.
- Identify and qualify new opportunities through market and client analysis, supporting the bid process and post-bid follow-up.
- Design and deliver strategic client projects in partnership with the Head of Client Development and the wider team.
Person Specification:
- Graduate calibre with proven business development experience in a professional services environment.
- Demonstrable experience in developing client relationships and managing client or business development projects.
- Confident, pragmatic, and highly organised, with a track record of delivering to a consistently high standard.
- A supportive and committed team player, willing to use initiative and collaborate across teams.
- Strong communicator with the ability to influence senior stakeholders.
- Skilled analyst, able to combine data and insights to inform commercial decisions.
- Enthusiastic, resilient, and calm under pressure, able to manage multiple projects and deadlines.
- Commercially astute, consistently adding value to business development activities.
Equal Opportunities: As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that’s why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
Client Relationship Manager employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at firms you’re interested in. You never know who might help you land that dream role!
✨Tip Number 2
Prepare for interviews by researching the firm’s culture and values. Understand their client relationships and think about how you can contribute to their growth. Tailor your responses to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your commitment and interest in being part of our collaborative culture. Let’s get you on board!
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your relevant experience in business development and client relationship management, showing how you align with our collaborative culture and growth ambitions.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven client satisfaction and revenue growth in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value openness and mutual respect, so don’t hesitate to express your enthusiasm for the role and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it reaches the right people in our recruitment team.
How to prepare for a job interview at Totum Partners
✨Know Your Clients
Before the interview, research the firm's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value to client relationships and contribute to the firm's growth.
✨Showcase Your Collaboration Skills
Since the firm values teamwork, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight specific projects where your contributions led to positive outcomes, showcasing your ability to work well within a team.
✨Prepare for Strategic Discussions
Familiarise yourself with the firm's strategic vision and recent developments in the legal market. Be prepared to discuss how you can align your skills with their objectives and contribute to their client development programmes.
✨Demonstrate Analytical Thinking
As a Client Relationship Manager, you'll need to analyse data and insights to inform decisions. Prepare to discuss how you've used data in past roles to drive client satisfaction or revenue growth, and be ready to share your thought process during the interview.
