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- Tasks: Lead CRM strategy and manage a dynamic team in a hybrid work environment.
- Company: International professional services firm with a focus on diversity and inclusion.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape global CRM strategies and make a real impact in a collaborative setting.
- Qualifications: Experience with InterAction and Vuture, plus strong stakeholder management skills.
- Other info: Join a diverse team committed to equal opportunities and personal development.
The predicted salary is between 43200 - 72000 £ per year.
London based (Hybrid – 3 days in office). An international, sector-focused professional services firm is seeking an experienced CRM Manager to play a pivotal role in shaping and delivering its global CRM strategy. Working closely with senior marketing and digital leadership, you’ll drive CRM adoption, data quality and insight across the firm, manage and develop a small CRM team, and act as a trusted adviser to senior stakeholders. The role has a strong international dimension and combines strategy, systems ownership (InterAction & Vuture), data governance, reporting, and change management.
This is an excellent opportunity for someone with deep CRM expertise in a law firm or professional services environment, strong stakeholder skills, and a passion for data-driven business development. Interested candidates should have significant hands-on experience with InterAction and Vuture, confidence influencing senior professionals, and a collaborative, proactive approach.
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that’s why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.
CRM Systems Manager in City of London employer: Totum Partners
Contact Detail:
Totum Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Systems Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company’s CRM strategy and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their goals and drive CRM adoption.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your proactive approach.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace CRM Systems Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Systems Manager role. Highlight your experience with InterAction and Vuture, and don’t forget to showcase your stakeholder management skills. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background aligns with our needs. We love seeing candidates who can connect their experiences to our mission and values.
Showcase Your Data Skills: Since this role involves data governance and reporting, make sure to highlight any relevant experience you have in these areas. We’re looking for someone who can drive data quality and insights, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Totum Partners
✨Know Your CRM Inside Out
Make sure you’re well-versed in both InterAction and Vuture. Brush up on their features, benefits, and how they can drive CRM adoption. Being able to discuss specific examples of how you've used these systems effectively will show your expertise.
✨Showcase Your Stakeholder Skills
Prepare to share instances where you've influenced senior professionals or collaborated with teams. Think about how you can demonstrate your ability to act as a trusted adviser and how you’ve navigated complex stakeholder relationships in the past.
✨Emphasise Data Governance Experience
Since data quality is crucial for this role, be ready to talk about your experience with data governance. Highlight any strategies you've implemented to improve data quality and how those strategies benefited the organisation.
✨Be Ready for Change Management Questions
Expect questions around change management, especially in a professional services context. Prepare examples of how you've successfully managed change initiatives, focusing on your proactive approach and the outcomes achieved.
