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- Tasks: Analyse eCommerce data, generate insights, and optimise the Spurs Shop performance.
- Company: Join Tottenham Hotspur, an iconic football club with a rich history and global fanbase.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a vibrant and collaborative environment.
- Why this job: Be part of a dynamic team driving innovation in eCommerce at a world-class stadium.
- Qualifications: Degree in relevant field and experience in analytics or eCommerce roles.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.
We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.
The Junior eCommerce Data Analyst will generate insights and reporting, and support eCommerce strategy and optimisation initiatives. The goal is to help leverage a brand-new technology stack to its full potential.
Key Responsibilities- Work closely with the eCommerce Strategy & Insights Manager to analyse, optimise and report on Spurs Shop performance.
- Generate actionable reports and dashboards, communicate findings to the broader team and cross-functional stakeholders.
- Work cross-functionally with other departments to solve problems and improve the customer experience.
- Complete ad hoc data requests.
- Identify growth opportunities and areas of improvement in the user journey.
- Align reporting with the Business Analytics team, ensuring a cohesive message is communicated across the club.
- Liaise with the web development team and data consultancy to maintain and improve event tracking.
- Attend insight sharing sessions with other analysts from around the club.
- Stay up-to-date with the latest news and innovations in user experience, advertising and technology. Attend regular industry webinars and communicate macro context to the E-commerce team.
- Preferably a 2:2 (or equivalent) Bachelor’s degree in Economics, Business, Marketing, Statistics or other relevant subject. Completed or on track to complete in spring 2026.
- Experience in an analytics, insights, research, or numerate e-commerce or marketing role. Internships and graduate schemes inclusive.
- Excellent written, verbal, and visual communication skills.
- Understanding of eCommerce principles and KPIs.
- Advanced Excel proficiency. (Pivot tables, XLOOKUP / INDEX-MATCH, nested IF statements, other complex formulas and data manipulation).
- Experience with Salesforce Commerce Cloud, BigCommerce, Shopify, or other E-commerce platforms is advantageous.
- Conceptual understanding of A/B testing.
- Familiarity with Google Analytics 4, Mixpanel, or other web analytics tools is advantageous.
- An understanding of fundamental statistics concepts is advantageous.
- Fundamental understanding of SQL is advantageous.
- Experience with Business Intelligence / Data Visualisation tools such as Tableau, Power BI, ThoughtSpot or Looker is advantageous.
- Analytical mindset with strong problem-solving skills.
- Thinks ahead, generates ideas, challenges the status quo.
- Values & respects others, builds relationships.
- Comfortable working both collaboratively and independently.
- Takes pride in delivering to a high standard.
- Strong interpersonal skills, comfortable communicating with stakeholders of all levels.
- High attention to detail.
- Curious and eager to learn new tools and techniques.
Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.
We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
Reasonable AdjustmentsWe are committed to providing an inclusive and accessible recruitment process and will make reasonable adjustments at any stage of the application or interview process to support candidates with disabilities or specific needs. Please let us know if you require any adjustments so that we can ensure you have a fair and positive experience.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications or due to business needs, so early applications are encouraged.
How to ApplyPlease click APPLY NOW to begin the application process.
Junior eCommerce Data Analyst in London employer: Tottenham Hotspur
Contact Detail:
Tottenham Hotspur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior eCommerce Data Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tottenham Hotspur on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into eCommerce trends and Spurs' recent initiatives. Show us that you’re not just passionate about data but also about how it can elevate the club's performance.
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex data insights clearly. Try explaining your findings to a friend or family member who knows nothing about eCommerce – if they get it, you’re golden!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Spurs family. Let’s make it happen!
We think you need these skills to ace Junior eCommerce Data Analyst in London
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your relevant experience, especially in analytics and eCommerce, and don’t forget to showcase those advanced Excel skills. Keep it clear and concise!
Personalise Your Cover Letter: This is your chance to shine! Tailor your cover letter to reflect your passion for Tottenham Hotspur and the role. Mention specific experiences that align with the job description and show us why you’re the perfect fit.
Show Off Your Analytical Skills: We want to see your analytical mindset in action! Use examples from past experiences where you’ve solved problems or generated insights. This will help us understand how you think and approach challenges.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Tottenham Hotspur!
How to prepare for a job interview at Tottenham Hotspur
✨Know Your Numbers
As a Junior eCommerce Data Analyst, you'll be dealing with data all the time. Brush up on your understanding of key eCommerce metrics like conversion rates and average order values. Be ready to discuss how you’ve used data to drive decisions in past roles or projects.
✨Showcase Your Tools
Familiarity with tools like Google Analytics, Tableau, or SQL is a big plus. Make sure to highlight any experience you have with these platforms during the interview. If you’ve worked on specific projects using these tools, share those examples to demonstrate your hands-on skills.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex data insights in simple terms. You might be asked to present findings, so think about how you can make your reports engaging and easy to understand for non-technical stakeholders.
✨Stay Curious
The eCommerce landscape is always changing, so show your enthusiasm for learning. Mention any recent webinars or articles you've read about user experience or analytics trends. This will demonstrate your proactive approach and passion for the field.