At a Glance
- Tasks: Welcome guests with a smile, manage calls, and coordinate bookings for an unforgettable experience.
- Company: Join the iconic Tottenham Hotspur Football Club in vibrant London.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to work in a thrilling sports atmosphere.
- Other info: Fast-paced environment with opportunities to grow in the sports industry.
- Why this job: Be the face of a legendary club and create memorable moments for fans and visitors.
- Qualifications: Strong communication skills and a friendly, proactive attitude are essential.
The predicted salary is between 26550 - 32450 £ per year.
Tottenham Hotspur Football Club in London is seeking a friendly Receptionist to deliver a warm, professional welcome across front-of-house areas.
You will manage calls, handle visitor arrivals, coordinate room bookings and support administrative tasks to ensure a smooth, first-class guest experience.
The role requires clear communication, reliability and a proactive approach to maintain confidential information and high standards of service in a fast-paced sports environment.
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Guest Experience Coordinator employer: Tottenham Hotspur Football Club
Total Spurs Football Club is an exceptional employer, offering a dynamic remote-first work environment where innovation thrives. Our agile team culture fosters collaboration and creativity, providing employees with ample opportunities for professional growth while contributing to our mission of excellence in football. Join us to be part of a passionate community dedicated to winning matches and trophies, all while enjoying the flexibility and support that comes with working remotely.
Contact Details:
Tottenham Hotspur Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Tottenham Hotspur Football Club
Don't be shy about reaching out to Tottenham Hotspur Football Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tottenham Hotspur Football Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tottenham Hotspur Football Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
