Foundation Phase Operations Coordinator

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history. We offer world class facilities. In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change creating 4,000 jobs and injecting £300 million into the local economy every year. We’re at our brightest when we’re all together. Our Club, our teams, our community. There is only one Hotspur. Tottenham Hotspur.

Job Purpose

Provide full administrative and operational support for all aspects of the Foundation Phase Programme, ensuring the effective planning, organisation, and delivery of fixtures, festivals, tournaments, and tours in line with Academy standards and governing body requirements. Act as a central point of coordination for players, parents, Academy staff, and external stakeholders, delivering a high-quality experience while maintaining compliance with Youth Development rules and safeguarding standards.

Key Responsibilities

• Provide full administration for all aspects of the Foundation Phase Games Programme including opposition correspondence, match officials, medical cover, parent communication via Teamworks, travel, facility usage, communication with Grounds Team, Maintenance and Security, and scout correspondence both internally and externally.
• Act as Match Day Co-ordinator for Sunday Foundation Phase fixtures, ensuring all operational elements are delivered to a high standard.
• Ensure all Foundation Phase diary planning is updated, visible, and communicated via Teamworks in a timely manner for players, parents, Academy, and Training Centre staff.
• Administer and coordinate all logistics for Foundation Phase tournaments and festivals, including hosting at the Training Centre and liaising with the Premier League for external fixtures.
• Work closely with the Recruitment Operations Team to ensure all player registrations are completed in a timely manner, adhering to Youth Development rules following successful trial periods.
• Collaborate with the Pastoral Team to ensure all player and parent reviews, parent evenings, and workshops are communicated at the earliest opportunity.
• Work alongside the Senior Academy Travel and Logistics Co-ordinator to ensure all Foundation Phase tours are delivered with a high level of preparation, organisation, and communication, and that all post-tour documentation is completed and stored electronically.
• Work closely with our Academy Operations and Transport Teams to ensure that Player Expenses forms are collated and reviewed before liaising with the relevant staff prior to sending over to our Finance department.
• Support the Pastoral Team in undertaking pre-trip inspections for domestic and international tours where required.
• Act as a Super User for Teamworks and Kitman Labs, supporting Foundation Phase staff with administrative processes and system usage.
• Sit on the Parent Voice committee as a representative of Academy staff.
• Support the induction process for Phase-specific staff, including liaising with the kit department to coordinate staff kit delivery.
• Work closely with the Recruitment and Player Care Team to ensure all players are effectively inducted into the Academy, providing a positive experience for players and their families and promoting the Club’s values.
• Take minutes during Phase-specific weekly meetings and maintain accurate records.