At a Glance
- Tasks: Support billing processes, track invoices, and manage customer accounts in a dynamic team.
- Company: Join Tottenham Hotspur, an iconic football club with a rich history and global fanbase.
- Benefits: Gain hands-on experience, training, and mentorship in a collaborative environment.
- Other info: Embrace a culture that encourages dreaming big and pushing boundaries.
- Why this job: Be part of a transformative club that values innovation and teamwork while making an impact.
- Qualifications: Ideal for recent graduates or those with relevant experience; no prior software knowledge needed.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Billing Operations Associate role at Tottenham Hotspur Football Club
Join to apply for the Billing Operations Associate role at Tottenham Hotspur Football Club
Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.
We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.
We’re at our brightest when we’re all together. Our Club, our teams, our community.
There is only one Hotspur. Tottenham Hotspur.
The Role
We are looking for a motivated and detail-oriented Billing Operations Associate to support our Finance and Revenue Operations team. This entry-level role is ideal for someone eager to learn about billing processes, financial systems, and customer account management. You will assist in invoice tracking, payment applications, and reporting across our Workday and Salesforce systems, playing a key role in keeping customer billing accurate and up-to-date.
Key Responsibilities
- Help ensure invoices in Workday match the correct customer accounts and orders from Salesforce
- Assist with checking invoice details to avoid errors when updates or adjustments are made
Payment Application:
- Learn to identify un-applied payments and assist in assigning them correctly to updated invoices
- Support the application of credits and refunds after invoice changes or cancellations
Sales and Order Coordination:
- Assist in matching new sales in Salesforce with existing customer accounts to ensure a complete billing picture
Reporting & Monitoring:
- Run basic reports in Workday and Salesforce to help identify billing issues (e.g., payments not applied or credits not used)
- Flag discrepancies or missing information for review by senior team members
Training and Development:
- Participate in training sessions to understand internal billing workflows and best practices
- Collaborate with senior team members to continuously improve process knowledge
Systems You’ll Use:
- Workday (for invoice management and payments)
- Salesforce (for customer and sales order information)
Qualifications:
- Associate or bachelor’s degree in finance, Business, Accounting, or a related field (or equivalent experience)
- Strong attention to detail and a willingness to learn complex systems
- Basic understanding of customer accounts, invoices, and payments
- Good communication skills and ability to work well with cross-functional teams
- Familiarity with Microsoft Excel or Google Sheets
- No prior Workday or Salesforce experience required, training will be provided
What You\'ll Gain:
- Hands-on experience with two of the most widely used business platforms: Workday and Salesforce
- A deep understanding of how billing and finance operations support the customer lifecycle
- Exposure to data analysis and reporting in a fast-paced business environment
- A collaborative team culture focused on training, mentorship, and career growth
The Tottenham Hotspur Way
Is to push harder, rise higher and forge greater. We involve, inspire and elevate one another to be our best selves, to produce exceptional on and off the pitch. Every day brings us opportunities to improve and make the impossible, possible.
Our values that bind us
DREAM THE IMPOSSIBLE – Impossible made possible when we think outside the box
DARE TO CHANGE THE GAME – Relentlessly strive for glory and leave our mark on the world
DO IT OUR WAY – Win the right way, never at all costs.
Our Responsibility to you
Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.
We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
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#J-18808-LjbffrBilling Operations Associate in London employer: Tottenham Hotspur Football Club
Tottenham Hotspur Football Club is an exceptional employer, offering a vibrant work culture that champions collaboration and personal growth. As a Billing Operations Associate, you will gain invaluable experience in finance and billing processes while working in a state-of-the-art stadium that serves as a hub for community transformation. With a commitment to training and mentorship, Spurs empowers employees to push boundaries and achieve their best in a dynamic environment.
Contact Details:
Tottenham Hotspur Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Billing Operations Associate in London
✨Get Involved with Campus Finance Societies
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✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Tottenham Hotspur Football Club's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Billing Operations Associate in London
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Tottenham Hotspur Football Club
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
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Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
