At a Glance
- Tasks: Lead a passionate team and ensure exceptional guest experiences at our vibrant pub.
- Company: Royal Seven Stars, a landmark pub in the heart of Totnes.
- Benefits: 30% off food, 50% off stays, tips, flexible hours, and career growth.
- Other info: Join a supportive environment with opportunities for personal and professional development.
- Why this job: Be a key player in creating memorable moments for guests while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager. Nestled in the vibrant town of Totnes, the Royal Seven Stars is a characterful, landmark pub with hotel accommodation that’s a go-to for quality food and drink.
About You:
- Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
- You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
- You know health and safety regulations like the back of your hand.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
What we offer you in return:
- 30% off food and drink in our pubs
- 50% off overnight stays in our pubs
- Tips Bonus Scheme
- Discount scheme across hundreds of retailers
- Cycle to work scheme on select roles
- Learning and development opportunities
- Career progression
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly policies
- Flexible working
- Paid time off to volunteer
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Assistant Manager in Totnes employer: Totnes, Royal Seven Stars
At the Royal Seven Stars, we pride ourselves on being an exceptional employer in the heart of Totnes, where our vibrant work culture fosters teamwork and personal growth. With a strong emphasis on employee development, flexible working options, and generous benefits such as discounts on food and accommodation, we create an environment where you can thrive while delivering delightful experiences to our guests. Join us and be part of a supportive team that values your contributions and encourages your career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Totnes
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your leadership skills and how you can motivate a team, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at the Royal Seven Stars.
We think you need these skills to ace Assistant Manager in Totnes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about delivering delightful experiences and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience, especially in hospitality or management. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:Remember, we’re all about creating warm welcomes! Use a friendly tone in your application to reflect your personality. This helps us get a sense of who you are and how you might fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Totnes, Royal Seven Stars
✨Know the Venue Inside Out
Before your interview, take some time to research the Royal Seven Stars. Familiarise yourself with its history, menu, and any recent news. This will not only show your genuine interest but also help you connect your answers to the pub's unique character.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others and maintain high standards, especially during busy times.
✨Emphasise Customer Experience
Since the role focuses on delivering delightful experiences, be ready to discuss how you prioritise customer feedback and adapt services accordingly. Share specific instances where you've gone above and beyond to enhance guest satisfaction.
✨Demonstrate Your Knowledge of Health and Safety
Understanding health and safety regulations is crucial in this role. Brush up on relevant regulations and be prepared to discuss how you ensure compliance in a busy environment. This will show that you take responsibility seriously and can keep both guests and staff safe.
