Operations Manager - community transport in Totnes

Operations Manager - community transport in Totnes

Totnes Full-Time 36000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage community transport operations and oversee a team of dedicated volunteers.
  • Company: Bob the Bus, a respected local charity making a difference in Totnes.
  • Benefits: Flexible hours, competitive pay, and the chance to make a real impact.
  • Other info: Opportunity for career growth and potential driving training available.
  • Why this job: Join a passionate team and help connect the community through transport services.
  • Qualifications: Enthusiasm for the charity sector and strong organisational skills required.

The predicted salary is between 36000 - 36000 £ per year.

Vacancy for Operations Manager – applications considered for full or part-time role.

About Bob the Bus: Bob the Bus is a highly respected local charity running a fleet of 4 minibuses. We operate scheduled services in and around Totnes from Monday to Saturday, and a monthly Travel Club. Almost all our drivers are volunteers. We also offer private hire (with driver) to local community groups. In 2025 we received the King’s Award for Voluntary Service.

We currently employ two part‑time staff, but now require a manager to oversee the operation of our services. The role could be part‑time (up to 20 hours) or full‑time for the right candidate.

The ideal candidate would be able to take on both administrative and ‘hands‑on’ duties, being responsible for the day‑to‑day availability and smooth operation of our small fleet of buses, and managing our group of over 30 volunteers. The role is very varied and sometimes ‘public facing’, dealing with enquiries from passengers and other members of the public. The manager will work closely with existing part‑time staff.

Key Responsibilities (Full‑time):
  • Develop an awareness of the regulatory aspects of community transport, including health and safety issues and legal compliance, and ensure that necessary policies are communicated to all volunteers.
  • Working with colleagues and trustees, help to develop management systems and procedures for efficient bus operation.
  • Ensure that buses are prepared for weekly scheduled routes and other uses, and that essential servicing and testing are correctly scheduled.
  • Establish and maintain mutually‑beneficial relations with neighbouring Community Transport operators.
  • Support initiatives to encourage volunteer recruitment and external funding bids.
  • Working with trustees, establish costing guidelines and policies for private hire.

A more detailed summary is available on request.

Qualifications & Skills:

As well as the usual IT skills, the ideal applicant will be enthusiastic about the charity sector, innovative and flexible. It would be an advantage to hold a clean driving licence. If appropriate, TARCT will facilitate the acquisition of a D1 category licence, to permit occasional bus driving.

Remuneration:

Negotiable, depending on skills and experience, up to £3,000 per month pro rata. Some overtime may be payable in exceptional circumstances but is not guaranteed.

Starting Date:

No later than September/October 2026. There may be scope for part‑time work to start earlier, depending on availability.

Operations Manager - community transport in Totnes employer: Totnes and Rural Community Transport

Bob the Bus is an exceptional employer, offering a unique opportunity to manage community transport services in the picturesque town of Totnes. With a strong commitment to volunteer engagement and community support, employees benefit from a collaborative work culture that values innovation and flexibility. The role provides meaningful engagement with local residents and the chance to make a tangible impact, all while enjoying the scenic surroundings and the rewarding experience of working within a respected charity.
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Contact Detail:

Totnes and Rural Community Transport Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager - community transport in Totnes

✨Tip Number 1

Network like a pro! Reach out to your connections in the community transport sector or local charities. You never know who might have a lead on the Operations Manager role at Bob the Bus or similar opportunities.

✨Tip Number 2

Get hands-on! Volunteer with local organisations to gain relevant experience and show your commitment to community transport. This will not only boost your CV but also help you make valuable connections.

✨Tip Number 3

Prepare for interviews by researching Bob the Bus and understanding their mission. Be ready to discuss how your skills can enhance their operations and support their volunteers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Operations Manager - community transport in Totnes

Administrative Skills
Regulatory Awareness
Health and Safety Compliance
Management Systems Development
Volunteer Management
Public Relations
IT Skills
Innovative Thinking
Flexibility
Costing Guidelines Establishment
Driving Licence (clean)
Community Engagement
Funding Bid Support

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in community transport and any relevant skills that match the job description. We want to see how you can bring value to Bob the Bus!

Show Your Passion: Let your enthusiasm for the charity sector shine through in your application. Share any experiences you've had with volunteering or community work, as this will resonate with us and show that you're a great fit for our team.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and motivations.

Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!

How to prepare for a job interview at Totnes and Rural Community Transport

✨Know Your Community Transport Basics

Before the interview, brush up on the key regulations and health and safety issues related to community transport. Understanding these aspects will show your commitment to the role and help you answer questions confidently.

✨Showcase Your Volunteer Management Skills

Since you'll be managing a group of over 30 volunteers, think of examples from your past experiences where you've successfully led or motivated a team. Be ready to discuss how you would encourage volunteer recruitment and maintain their engagement.

✨Demonstrate Your Problem-Solving Abilities

The role involves both administrative and hands-on duties, so prepare to share specific instances where you've tackled operational challenges. Highlight your innovative solutions and how they improved efficiency in previous roles.

✨Engage with Enthusiasm for the Charity Sector

Express your passion for the charity sector during the interview. Share why you want to work for Bob the Bus and how you can contribute to its mission. This enthusiasm can set you apart from other candidates.

Operations Manager - community transport in Totnes
Totnes and Rural Community Transport
Location: Totnes

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