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- Tasks: Lead and mentor a team while delivering impactful business analysis on key projects.
- Company: Join PayPlan, a compassionate company dedicated to helping those in financial distress.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven experience as a Senior Business Analyst in Agile environments is essential.
- Other info: Be part of a supportive culture that values empathy and respect.
The predicted salary is between 60000 - 65000 ÂŁ per year.
Location: Grantham / Hybrid (3 Days a week in the office)
Hours: Monday – Friday 9am-5pm
Salary: ÂŁ60,000-ÂŁ65,000 depending on Experience
Are you an experienced Senior Business Analyst looking for a role where you can combine hands‑on delivery with leadership responsibility? PayPlan is seeking a dynamic and collaborative Senior Business Analyst to join our Delivery Team on a 12‑month fixed‑term contract. This is a fantastic opportunity to operate in a hybrid player/manager capacity – leading, coaching, and developing Business Analysts while also driving high‑quality analysis across strategic initiatives that support PayPlan’s mission and future growth.
- Lead & Develop People
- Manage, coach, and mentor a team of Business Analysts
- Set clear objectives and maintain high-quality standards of BA deliverables
- Support portfolio resource planning and capacity management
- Foster a collaborative, high‑performing culture
- Act as the escalation point for complex BA challenges
- Champion best‑practice BA tools, techniques, and methodologies
- Own and deliver end‑to‑end business analysis for key projects
- Conduct discovery, requirements gathering, and documentation
- Facilitate workshops and process mapping sessions
- Partner with Product Owners, SMEs, technical teams, and Delivery Leads
- Analyse processes, identify gaps, and recommend improvements
- Support UX, development, and QA throughout the full delivery lifecycle
- Contribute to business cases and options appraisals
About you
- Essential Experience & Skills
- Proven Senior Business Analyst experience in Agile environments
- Must hold a recognised Business Analysis qualification
- Background in Financial Services
- Previous mentoring, coaching, or line‑management responsibility
- Excellent facilitation, communication, and stakeholder engagement skills
- Strong process modelling and requirements‑definition expertise
- Ability to manage multiple priorities simultaneously
- Able to simplify complexity and communicate clearly at all levels
- Familiarity with Jira, Confluence, Miro, Visio, or similar tools
- Understanding of data analysis or business architecture concepts
- Experience supporting change management and user adoption
Personal Attributes
- A collaborative leader who leads by example
- Curious, analytical, and improvement‑focused
- Confident in decision‑making and comfortable with ambiguity
- A strong relationship builder with a delivery‑focused mindset
- Proactive, organised, and accountable
Who are PayPlan?
We believe that everyone should be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer‑focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!
If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments to assist you in applying, please contact the HR team at PayPlan. Your application matters to us. Every application we receive is manually reviewed by our recruitment team—we do not use AI or automated systems to screen candidates. We’re committed to giving each applicant fair and thoughtful consideration.
Senior Business Analyst employer: Totemic Ltd
Contact Detail:
Totemic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of your past work. Highlight how you've led teams, managed projects, and delivered results that align with what PayPlan is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your proven Senior Business Analyst experience, especially in Agile environments, and don’t forget to mention any relevant qualifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in Financial Services makes you a great fit for our team. Be sure to show off your communication skills!
Showcase Your Leadership Skills: Since this role involves managing and mentoring a team, make sure to highlight any previous experience you have in coaching or leading others. We want to see how you can foster a collaborative culture within our Delivery Team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, we manually review every application, so you’ll be in good hands!
How to prepare for a job interview at Totemic Ltd
✨Know Your Stuff
Make sure you brush up on your business analysis skills, especially in Agile environments. Familiarise yourself with the tools mentioned in the job description like Jira and Confluence, as well as any relevant methodologies. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing and mentoring a team, be prepared to share examples of your past experiences in leadership. Think about specific situations where you coached someone or led a project. This will demonstrate your ability to foster a collaborative culture and manage multiple priorities.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle complex BA challenges or facilitate workshops. Prepare some scenarios from your previous roles where you successfully navigated similar situations. This will help you illustrate your problem-solving skills and ability to simplify complexity.
✨Align with Their Values
PayPlan values empathy and respect, so make sure to convey your alignment with these principles during the interview. Share experiences that highlight your customer-focused mindset and how you've made a positive impact in previous roles. This will resonate well with their mission and culture.