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For Companies At a Glance
- Tasks: Manage payments, client transactions, and support financial accuracy with attention to detail.
- Company: Join PayPlan, a compassionate company dedicated to helping those in debt.
- Benefits: Enjoy a supportive culture, hybrid work options, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in finance.
- Qualifications: Strong Excel skills, good communication, and a willingness to learn.
- Other info: Full-time role with a focus on empathy and respect in financial situations.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Job Advert
We have a Fixed Term Contract role available for a Payment and Distribution General Administrator on a 9 month Maternity Cover. This role will suit someone who has strong Excel skills and is a brilliant communicator with an eye for detail. Ideally we are looking for Payments experience but more so you need to be inquisitive and eager to learn!
This is a Full-Time role, based in the office in Grantham 5 days a week for training but once training is complete this would become hybrid between the office and working from home.
Responsibilities
- Perform daily exports of banking transactions
- Manage client and creditor cheque processes
- Accurately allocate client money
- Create secure payment links for clients
- Issue bulk payment remittances to creditors on a daily basis
- Support the wider Payplan business with payment-related queries
- Monitor and process client refund requests within required timeframes
- Complete daily control reports to ensure financial accuracy
- Resolve daily KPIs promptly and efficiently
- Ensure full compliance with CASS 8 & 11 regulations
About You
- Understanding of basic computer packages, in particular Excel for data entry and basic formulas
- Able to use own initiative to identify and report problems
- Basic awareness of compliance surrounding payments
- Attention to detail and good communication skills
- Able to carry out basic processes independently
- Understanding the methods used to process payments
- Able to build excellent in-department relationships along with limited external ones
About PayPlan
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!
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Payment and Distribution General Administrator employer: Totemic Ltd
Contact Detail:
Totemic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment and Distribution General Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand PayPlan's mission and values, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role requires brilliant communication, consider doing mock interviews with friends or family. Get comfortable talking about your experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at PayPlan.
We think you need these skills to ace Payment and Distribution General Administrator
Some tips for your application 🫡
Show Off Your Excel Skills: Since strong Excel skills are a must for this role, make sure to highlight any relevant experience you have with data entry and formulas. We want to see how you can use Excel to manage payments and keep everything organised!
Communicate Clearly: As a brilliant communicator, your written application should reflect that! Use clear and concise language to express your thoughts, and don’t forget to showcase your attention to detail. We love candidates who can convey their ideas effectively.
Demonstrate Your Inquisitiveness: We’re looking for someone eager to learn, so don’t hesitate to mention any experiences where you’ve taken the initiative to solve problems or learn new things. Show us that you’re not just applying for the job, but genuinely interested in growing with us!
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Totemic Ltd
✨Master Your Excel Skills
Since the role requires strong Excel skills, brush up on your data entry and basic formulas before the interview. Practising with real-life scenarios can help you demonstrate your proficiency and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
As a brilliant communicator, it's essential to convey your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when dealing with sensitive situations. This will highlight your ability to connect with clients and colleagues alike.
✨Demonstrate Your Attention to Detail
PayPlan values attention to detail, so be prepared to discuss how you've ensured accuracy in your past work. Bring specific examples where your keen eye for detail made a difference, whether it was in processing payments or managing client queries.
✨Emphasise Your Eagerness to Learn
The job description mentions the importance of being inquisitive and eager to learn. Share instances where you've taken the initiative to learn new skills or processes, showing that you're adaptable and ready to grow within the role.
