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For Companies At a Glance
- Tasks: Manage Jira/Confluence, support teams, and drive efficiencies across the business.
- Company: PayPlan helps individuals in debt with tailored advice and solutions.
- Benefits: Enjoy hybrid work, a supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact during a transformational time while working with diverse teams.
- Qualifications: 2+ years of Jira/Confluence experience and strong product management skills required.
- Other info: Join a mission-driven team focused on empathy and respect.
The predicted salary is between 36000 - 60000 £ per year.
Job Advert
Hours: Full-Time, 40 hours (35 working hours with a paid lunch break)
Location: Grantham, Hybrid (2-3 days a week in office)
Here at PayPlan, we are looking for a Jira/Confluence administrator with Product Manager experience to join our team. We are going
through a really exciting time, this is a great opportunity to join a well-established team and make a real difference to the
business.
Ready to join? Read on to find out more about this role.
What would you be doing here at Payplan?
Part of a dedicated Delivery Team you would be working with all departments across the business to implement and drive
efficiencies in the adoption of Jira and Confluence. This role would be influential in engaging with teams and finding
opportunities to educate, support, and embed new features and methodologies.
Initially this role will focus on building and embedding Jira and Confluence across the business functions and once complete will
be the go to person for support and troubleshooting issues. Once Jira and Confluence are fully embedded, the role will continue to
support this product and other products in the business.
It’s a super exciting role combining two key areas crucial to the success of the delivery team, with the opportunity to have a
real impact at a transformational time of the business.
As part of the role you will:
* Manage Jira/Confluence instance: Support the Tech function with the administration of system settings, user permissions, and
workflows.
* Ensure system health and security:Monitor performance and support the tech function with the maintenance and addressing of
security concerns.Ensuring the tools are running efficiently and effectively.
* Contribute to design configuration decisions:Ensures a seamless user experience that aligns with platform design strategies.
* Vision and Strategy: Define the product vision, long-term goals, and overall strategy, ensuring alignment with business
objectives.
* Product Lifecycle Management: Oversee the product\’s entire lifecycle, from planning and launch to ongoing improvement and
maintenance.
* Success Metrics: Measure the success of the product based on key performance indicators (KPIs) that align with business
objectives.
About You:
* You will have at least 2 years experience configuring and administering Jira and Confluence
* Solid understanding of the Product Management lifecycle
* Ability to build relationships, manage conflicts, and work effectively with diverse teams
* Confidence to question and challenge other thoughts and ideas
* A great team player with the confidence to work independently
* Excellent attention to detail with a methodical and thorough approach to your work
* Ability to use own initiative and multitask
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!
If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments
to assist you in applying, please contactHR@totemic.co.uk
Please note that your application will be submitted through Hireful. Hireful hold their own Privacy Policy which can be foundhere
[https://www.hireful.com/privacy-policy].
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Atlassian Administrator & Product Manager employer: Totemic Ltd
Contact Detail:
Totemic Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Atlassian Administrator & Product Manager
✨Tip Number 1
Familiarise yourself with Jira and Confluence by exploring their features and functionalities. This will not only help you understand the tools better but also allow you to discuss your insights and experiences during the interview.
✨Tip Number 2
Network with current or former employees of PayPlan on platforms like LinkedIn. Engaging with them can provide you with valuable insights about the company culture and expectations for the role, which you can leverage in your discussions.
✨Tip Number 3
Prepare to showcase your experience in product management by thinking of specific examples where you've successfully managed a product lifecycle. Be ready to discuss how you measured success and aligned with business objectives.
✨Tip Number 4
Demonstrate your soft skills, particularly in building relationships and managing conflicts. Think of scenarios where you've effectively collaborated with diverse teams, as this is crucial for the role at PayPlan.
We think you need these skills to ace Atlassian Administrator & Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Jira and Confluence, as well as your product management skills. Use specific examples that demonstrate your ability to manage systems and improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your values align with PayPlan's mission. Mention your understanding of their goals and how you can contribute to their success.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous roles related to system administration and product management. Use metrics to quantify your impact where possible.
Prepare for Potential Questions: Think about how you would answer questions related to conflict management, team collaboration, and your approach to implementing new tools. Be ready to provide examples from your past experiences.
How to prepare for a job interview at Totemic Ltd
✨Showcase Your Jira and Confluence Expertise
Be prepared to discuss your experience with Jira and Confluence in detail. Highlight specific projects where you configured or administered these tools, and be ready to explain how you improved workflows or user experiences.
✨Demonstrate Product Management Knowledge
Since the role combines administration with product management, brush up on the product lifecycle. Be ready to share examples of how you've defined product vision and strategy in previous roles, and how you measure success through KPIs.
✨Emphasise Team Collaboration Skills
PayPlan values teamwork, so be sure to illustrate your ability to build relationships and manage conflicts. Share anecdotes that demonstrate your collaborative approach and how you've worked effectively with diverse teams.
✨Align with PayPlan's Values
Familiarise yourself with PayPlan's mission of empathy and respect. During the interview, express your passion for making a positive impact and how your personal values align with their commitment to helping clients in sensitive financial situations.
