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For Companies At a Glance
- Tasks: Build relationships with customers and drive sales in a luxury fashion environment.
- Company: TOTEME, a stylish Swedish fashion house with a focus on modern design.
- Benefits: Flexible part-time hours, dynamic team, and opportunities for growth.
- Why this job: Join a creative team and make an impact in the world of luxury fashion.
- Qualifications: Experience in high-end service and a passion for fashion and styling.
- Other info: Be part of a brand that values inclusivity and sustainability.
The predicted salary is between 11 - 16 £ per hour.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready‑to‑wear, shoes, bags, accessories and jewelry.
The Role
TOTEME is looking for a Sales Advisor to join our store in London on Sloane Street part time (3 days a week). In this role you will act as a brand ambassador, providing excellent service and building long‑term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.
Responsibilities
- Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
- Work both independently and collaboratively to support daily operations and achieve sales targets.
- Engage in merchandising and styling to maintain a visually compelling store environment.
- Plan and execute daily store operations.
- Work towards company standards and goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your profile
- Previous experience in high‑end service with a strong lifestyle brand.
- Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent in English (both written and spoken); additional languages are a plus.
About you
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Driven and results-oriented with a proactive and positive mindset.
- Highly organized and structured with an eye for detail.
- Available to work a flexible schedule, including evenings and weekends.
This is a part‑time position based at TOTEME’s Sloane Street store in London, starting as soon as possible. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Sales Advisor – Part-time employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor – Part-time
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and sustainability efforts. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in being part of the TOTEME family.
✨Tip Number 3
Practice your sales pitch! Think about how you would engage with customers and build relationships. Role-play with a friend or in front of the mirror to refine your approach. Remember, it's all about creating that elevated shopping experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Sales Advisor – Part-time
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your experiences and how they relate to TOTEME's style and values. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and what it represents.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience in high-end service. Talk about how you've built relationships with clients and exceeded their expectations. We’re all about creating an elevated shopping experience, so show us how you can contribute to that!
Be Authentic and Personal: Your application should reflect who you are! Use a friendly tone and don’t be afraid to share a bit about yourself. We’re looking for dedicated ambassadors who embody our culture, so let your personality come through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the TOTEME team!
How to prepare for a job interview at TOTEME
✨Know Your Brand
Before the interview, dive deep into TOTEME's ethos and collections. Familiarise yourself with their designs, materials, and the overall aesthetic. This will not only show your genuine interest but also help you articulate how you can embody their brand values as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond to meet client needs. This will demonstrate your ability to build strong relationships and drive loyalty, which is key for this role.
✨Dress the Part
As a fashion house, TOTEME values style and presentation. Dress in a way that reflects the brand’s aesthetic while still being comfortable. This not only shows your understanding of fashion but also sets the tone for how you’ll represent the brand in-store.
✨Ask Thoughtful Questions
Prepare insightful questions about TOTEME’s sustainability strategies or upcoming collections. This shows your enthusiasm for the brand and your proactive mindset. It also gives you a chance to engage with the interviewer on a deeper level, making you memorable.