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For Companies At a Glance
- Tasks: Build strong client relationships and provide exceptional service in a luxury retail environment.
- Company: TOTEME, a stylish fashion house with a focus on sustainability and modern design.
- Benefits: Full-time position with opportunities for growth in a dynamic and creative team.
- Why this job: Be a brand ambassador and make a real impact in the world of high-end fashion.
- Qualifications: Experience in high-end service and a passion for fashion and styling.
- Other info: Flexible schedule with a supportive and inclusive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. The company is rooted in values that promote the wellbeing of people, animals, and the planet. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.
The role
TOTEME is looking for a Sales Advisor to join our flagship store in London on Mount St full-time. In this role you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.
Responsibilities
- Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
- Work both independently and collaboratively to support daily operations and achieve sales targets.
- Engage in merchandising and styling to maintain a visually compelling store environment.
- Plan and execute daily store operations.
- Work towards company standards and goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your profile
- Previous experience in high-end service with a strong lifestyle brand.
- Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent in English, both written and spoken.
About you
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Driven and results-oriented with a proactive and positive mindset.
- Highly organized and structured with an eye for detail.
- Available to work a flexible schedule, including evenings and weekends.
This is a full-time position based at TOTEME's London flagship store on Mount St, starting as soon as possible. TOTEME has teams in Stockholm, London, and New York, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Sales Advisor employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's values, collections, and sustainability efforts. This way, when you walk into that interview, you can chat about how you embody their culture and how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at TOTEME. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Practice your sales pitch! Since the role is all about building relationships and driving sales, prepare a few scenarios where you can demonstrate your customer service skills. Think of ways to showcase your understanding of fashion and styling during the conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TOTEME family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your thoughts on how you connect with TOTEME's style and values. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our brand.
Highlight Your Customer Service Skills: Make sure to emphasise your previous experience in high-end service. We’re all about building strong relationships with our clients, so share specific examples of how you've gone above and beyond to create memorable shopping experiences.
Be Authentic and Personal: Your application should reflect who you are! Use a friendly tone and don’t be afraid to inject a bit of your personality into your writing. We appreciate authenticity and want to get to know the real you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the TOTEME family!
How to prepare for a job interview at TOTEME
✨Know Your Brand Inside Out
Before the interview, dive deep into TOTEME's history, values, and collections. Understand their approach to fashion and sustainability. This knowledge will not only impress your interviewers but also help you articulate how you can embody their brand as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service or built strong client relationships. Highlight specific situations where you exceeded sales goals or created memorable shopping experiences, as this aligns perfectly with what TOTEME is looking for.
✨Dress the Part
As a fashion house, TOTEME values style and presentation. Dress in a way that reflects their aesthetic while still being comfortable. This shows that you understand the brand's ethos and are ready to represent it well in-store.
✨Ask Thoughtful Questions
Prepare insightful questions about TOTEME’s future collections, sustainability initiatives, or store operations. This demonstrates your genuine interest in the brand and your proactive mindset, which is crucial for a role that involves building long-term customer relationships.
