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For Companies At a Glance
- Tasks: Build strong client relationships and provide exceptional service in a luxury retail environment.
- Company: TOTEME, a stylish fashion house with a focus on modern design and sustainability.
- Benefits: Flexible part-time hours, dynamic team environment, and opportunities for personal growth.
- Why this job: Join a creative team and be a brand ambassador for a leading fashion label.
- Qualifications: Experience in high-end service and a passion for fashion and styling.
- Other info: Work in a vibrant store on Sloane Street, London, with a focus on inclusivity.
The predicted salary is between 13 - 16 £ per hour.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready‑to‑wear, shoes, bags, accessories and jewelry.
The Role
TOTEME is looking for a Sales Advisor to join our store in London on Sloane Street part time (3 days a week). In this role you will act as a brand ambassador, providing excellent service and building long‑term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.
Responsibilities
- Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
- Work both independently and collaboratively to support daily operations and achieve sales targets.
- Engage in merchandising and styling to maintain a visually compelling store environment.
- Plan and execute daily store operations.
- Work towards company standards and goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your profile
- Previous experience in high‑end service with a strong lifestyle brand.
- Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent in English (both written and spoken); additional languages are a plus.
About you
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Driven and results-oriented with a proactive and positive mindset.
- Highly organized and structured with an eye for detail.
- Available to work a flexible schedule, including evenings and weekends.
This is a part‑time position based at TOTEME’s Sloane Street store in London, starting as soon as possible.
TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth.
TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Sales Advisor – Part-time in London employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor – Part-time in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into TOTEME's collections and values. This way, you can show off your passion for their style and how you can embody their culture as a Sales Advisor.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed in the role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to build relationships and exceed client expectations. Role-playing with a friend can help you feel more confident when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TOTEME team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Advisor – Part-time in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your experiences and how they relate to TOTEME's style and values. We want to see that you understand the brand and are excited about being a part of it.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience in high-end service. We’re looking for someone who can build strong relationships with clients, so share specific examples of how you've gone above and beyond to provide excellent service.
Be Authentic and Personal: Your application should reflect who you are. Use a friendly tone and don’t be afraid to inject a bit of your personality into your writing. We appreciate authenticity and want to get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the TOTEME team!
How to prepare for a job interview at TOTEME
✨Know Your Brand
Before the interview, dive deep into TOTEME's ethos and collections. Familiarise yourself with their designs, materials, and the overall aesthetic. This will not only show your genuine interest but also help you articulate how you can embody their brand values as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about situations where you built strong relationships or exceeded sales goals. Be ready to discuss how you can bring that same energy to TOTEME and enhance the shopping experience for their clients.
✨Dress the Part
As a fashion house, TOTEME values style. Dress in a way that reflects their aesthetic while still being comfortable. This not only demonstrates your understanding of the brand but also allows you to showcase your personal style, which is crucial for a role focused on fashion and client engagement.
✨Ask Thoughtful Questions
Prepare some insightful questions about TOTEME’s sustainability strategies or future collections. This shows your enthusiasm for the brand and your desire to contribute meaningfully. It also gives you a chance to engage in a conversation rather than just answering questions.