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For Companies At a Glance
- Tasks: Support the Store Manager in leading the team and driving sales.
- Company: TOTEME, a luxury fashion house with Swedish roots.
- Benefits: Full-time role in a dynamic, creative environment with growth opportunities.
- Why this job: Be a brand ambassador and create memorable client experiences.
- Qualifications: 3+ years in retail, preferably in luxury fashion, with leadership skills.
- Other info: Join a collaborative team and contribute to exciting projects.
The predicted salary is between 30000 - 40000 £ per year.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready‑to‑wear, shoes, bags, accessories and jewelry.
The Role
TOTEME is looking for an Assistant Store Manager to join our London Flagship store on Mount Street on a full‑time basis. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in‑store environment while building lasting client relationships. You will report directly to the Store Manager.
Responsibilities
- Manage store operations, ensure efficient workflows, and staff scheduling.
- Drive sales performance and monitor progress to consistently meet or exceed targets.
- Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.
- Guide the team on brand knowledge, collections, store experience, and operational procedures.
- Support the planning and execution of in‑store events and activations in collaboration with the Store Manager.
- Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.
- Ensure visual merchandising standards are met and coach the team on day‑to‑day execution.
- Conduct regular team briefings to align on business priorities, company policies, and new collections.
- Share product insights and qualitative feedback with internal teams, based on client needs and local trends.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your Profile
- Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.
- Experience in leading and coaching a high‑performing team.
- Solid understanding of store workflows, budgeting, and performance analysis.
- Strong proficiency in Excel and PowerPoint.
- Fluent in English, both written and spoken.
About You
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Highly organized with a hands‑on, proactive approach to problem‑solving.
- Available to work a flexible schedule, including evenings and weekends.
This is a full‑time position based at TOTEME's London flagship store on Mount St starting as soon as possible. TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Assistant Store Manager in London employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and style. This way, when you walk into that interview, you can show off your passion and understanding of what makes TOTEME unique.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at TOTEME. Personal connections can make all the difference!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in retail and your passion for luxury fashion. Make it engaging and memorable, so you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the TOTEME family. Good luck!
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about TOTEME and how our values resonate with you. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its mission.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your experience in coaching and managing others. Use specific examples from your past roles to demonstrate how you've driven sales and supported your team to achieve their best.
Be Detail-Oriented: Pay attention to the details in your application. Make sure your CV is well-organised and free of typos. We appreciate clarity and professionalism, so ensure that your written communication reflects that. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TOTEME and what we stand for!
How to prepare for a job interview at TOTEME
✨Know Your Brand Inside Out
Before the interview, dive deep into TOTEME's history, values, and latest collections. Familiarise yourself with their design philosophy and how it reflects Swedish sensibilities. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully coached and motivated teams in the past. Think about specific situations where you drove sales or improved team performance, and be ready to discuss these during the interview.
✨Demonstrate Client-Centric Thinking
TOTEME values building lasting client relationships. Be prepared to share your approach to clienteling and how you've exceeded client expectations in previous roles. Highlight any strategies you've implemented to enhance the customer experience and drive loyalty.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage store operations. Think through potential scenarios you might face as an Assistant Store Manager, such as handling a difficult customer or managing staff schedules, and prepare your responses to demonstrate your proactive approach.