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For Companies At a Glance
- Tasks: Support the Store Manager in leading the team and driving sales.
- Company: TOTEME, a luxury fashion house with a modern Swedish aesthetic.
- Benefits: Full-time role in a dynamic environment with growth opportunities.
- Why this job: Be a brand ambassador and create an inspiring shopping experience.
- Qualifications: 3+ years in retail, preferably in luxury fashion, with leadership skills.
- Other info: Join a collaborative team and contribute to exciting projects.
The predicted salary is between 30000 - 40000 £ per year.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready‑to‑wear, shoes, bags, accessories and jewelry.
The Role
TOTEME is looking for an Assistant Store Manager to join our London Flagship store on Mount Street on a full‑time basis. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in‑store environment while building lasting client relationships. You will report directly to the Store Manager.
Responsibilities
- Manage store operations, ensure efficient workflows, and staff scheduling.
- Drive sales performance and monitor progress to consistently meet or exceed targets.
- Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.
- Guide the team on brand knowledge, collections, store experience, and operational procedures.
- Support the planning and execution of in‑store events and activations in collaboration with the Store Manager.
- Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.
- Ensure visual merchandising standards are met and coach the team on day‑to‑day execution.
- Conduct regular team briefings to align on business priorities, company policies, and new collections.
- Share product insights and qualitative feedback with internal teams, based on client needs and local trends.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your Profile
- Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.
- Experience in leading and coaching a high‑performing team.
- Solid understanding of store workflows, budgeting, and performance analysis.
- Strong proficiency in Excel and PowerPoint.
- Fluent in English, both written and spoken.
About You
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Highly organized with a hands‑on, proactive approach to problem‑solving.
- Available to work a flexible schedule, including evenings and weekends.
This is a full‑time position based at TOTEME's London flagship store on Mount St starting as soon as possible. TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Assistant Store Manager in City of Westminster employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and style. This way, when you walk into that interview, you can speak confidently about how you embody their culture and what makes their designs special.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in being part of the TOTEME family.
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in retail and how they relate to the responsibilities of an Assistant Store Manager. Be ready to share specific examples of how you've driven sales or built client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TOTEME team and ready to contribute to our exciting projects.
We think you need these skills to ace Assistant Store Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about TOTEME and how our values resonate with you. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its mission.
Tailor Your Experience: Make sure to highlight your relevant experience in retail, especially in luxury fashion. We’re looking for someone who can lead a team and drive sales, so be specific about your past roles and achievements. Use examples that showcase your leadership skills and ability to create an elevated client experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Assistant Store Manager role. Remember, we’re looking for quality over quantity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining the TOTEME team. We can’t wait to hear from you!
How to prepare for a job interview at TOTEME
✨Know Your Brand Inside Out
Before your interview, dive deep into TOTEME's history, values, and latest collections. Understanding the brand's ethos will not only impress your interviewers but also help you articulate how you can embody their culture as an Assistant Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific instances where your coaching made a difference in sales performance or team morale. This will demonstrate your capability to support the Store Manager effectively.
✨Emphasise Client Relationships
Be ready to discuss your approach to building lasting client relationships. Share stories that illustrate your passion for delivering exceptional customer experiences, as this aligns perfectly with TOTEME's focus on clienteling.
✨Prepare for Operational Questions
Expect questions about store operations, budgeting, and performance analysis. Brush up on your knowledge of retail workflows and be prepared to discuss how you would manage these aspects in the role. This shows you're not just a people person but also savvy with the business side of things.