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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an inspiring shopping experience.
- Company: Join TOTEME, a stylish fashion house with Swedish roots and modern flair.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: 3+ years in retail, strong leadership skills, and a passion for fashion.
- Other info: Work in a vibrant environment with a focus on sustainability and inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.
TOTEME is looking for an Assistant Store Manager to join our London Flagship store on Mount Street on a full-time basis. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in-store environment while building lasting client relationships. You will report directly to the Store Manager.
Responsibilities
- Manage store operations, ensure efficient workflows, and staff scheduling.
- Drive sales performance and monitor progress to consistently meet or exceed targets.
- Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.
- Guide the team on brand knowledge, collections, store experience, and operational procedures.
- Support the planning and execution of in-store events and activations in collaboration with the Store Manager.
- Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.
- Ensure visual merchandising standards are met and coach the team on day-to-day execution.
- Conduct regular team briefings to align on business priorities, company policies, and new collections.
- Share product insights and qualitative feedback with internal teams, based on client needs and local trends.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your Profile
- Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.
- Experience in leading and coaching a high-performing team.
- Solid understanding of store workflows, budgeting, and performance analysis.
- Strong proficiency in Excel and PowerPoint.
- Fluent in English, both written and spoken.
About You
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Highly organized with a hands-on, proactive approach to problem-solving.
- Available to work a flexible schedule, including evenings and weekends.
This is a full-time position based at TOTEME's London flagship store on Mount St starting as soon as possible. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Assistant Store Manager employer: TOTEME
Contact Detail:
TOTEME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and style. This way, when you walk into that interview, you can speak confidently about how you embody their culture and what you can bring to the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Store Manager role. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've led a team, driven sales, or enhanced client relationships. We want to see how you handle real-life scenarios that align with the responsibilities of the role.
✨Tip Number 4
Don’t forget to showcase your passion for luxury retail! During your interview, share why you love fashion and how you can contribute to creating an elevated client experience at TOTEME. Remember, enthusiasm goes a long way!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about TOTEME and how our values resonate with you. We want to see your personality and enthusiasm for the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Store Manager position. Highlight your relevant experience in retail, especially in luxury fashion, and showcase your leadership skills. We appreciate a personal touch!
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive sales and lead a team. Use numbers and examples to illustrate how you’ve made a positive impact in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. Good luck!
How to prepare for a job interview at TOTEME
✨Know Your Brand Inside Out
Before the interview, dive deep into TOTEME's history, values, and collections. Familiarise yourself with their design philosophy and how it reflects Swedish sensibilities. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully coached and motivated teams in the past. Highlight specific instances where your leadership directly contributed to sales performance or improved client experiences.
✨Demonstrate Your Client-Centric Approach
TOTEME values building lasting client relationships. Be ready to discuss how you've gone above and beyond to meet client needs in previous roles. Share stories that illustrate your ability to create a welcoming environment and exceed client expectations.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills and operational knowledge. Think about how you would handle staff scheduling, visual merchandising, or planning in-store events. Practising these scenarios can help you articulate your thought process clearly during the interview.