At a Glance
- Tasks: Build strong client relationships and provide exceptional service in a luxury fashion environment.
- Company: TOTEME, a stylish Swedish fashion house with a focus on modern aspirations.
- Benefits: Full-time role with opportunities for growth in a dynamic and creative team.
- Other info: Flexible schedule required; work in a vibrant store on Sloane Street, London.
- Why this job: Join a brand that values inclusivity and offers a chance to make an impact in fashion.
- Qualifications: Experience in high-end service and a passion for fashion and styling.
The predicted salary is between 28800 - 43200 £ per year.
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.
TOTEME is looking for a Sales Advisor to join our store in London on Sloane Street. In this role you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.
RESPONSIBILITIES- Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
- Work both independently and collaboratively to support daily operations and achieve sales targets.
- Engage in merchandising and styling to maintain a visually compelling store environment.
- Plan and execute daily store operations.
- Work towards company standards and goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
- Previous experience in high-end service with a strong lifestyle brand.
- Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent in English (both written and spoken); additional languages are a plus.
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Driven and results-oriented with a proactive and positive mindset.
- Highly organized and structured with an eye for detail.
- Available to work a flexible schedule, including evenings and weekends.
This is a full-time position based at one of TOTEME’s stores in London, starting as soon as possible. TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Sales Advisor employer: Toteme AB
TOTEME is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of London. As a Sales Advisor, you will not only represent a prestigious fashion brand but also enjoy opportunities for personal and professional growth while contributing to our commitment to sustainability. With a focus on inclusivity and a supportive culture, TOTEME empowers its employees to thrive and excel in their roles, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and sustainability efforts. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that Sales Advisor role.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging story about your previous experiences in high-end service and how you've exceeded sales goals. This will help you articulate your value during interviews and show that you're ready to deliver an elevated shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the TOTEME team directly. So, get that application in and let’s make it happen!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your experiences and how they connect with TOTEME's values. We want to see that you understand the brand and are excited about being a part of it.
Highlight Your Customer Service Skills:Make sure to emphasise your previous experience in high-end service. We’re looking for someone who can build strong client relationships, so share specific examples of how you've gone above and beyond for customers in the past.
Be Authentic and Personal:Your application should reflect who you are! Use a friendly tone and be genuine about your motivations for wanting to join TOTEME. We appreciate authenticity and want to know what makes you tick.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Toteme AB
✨Know the Brand Inside Out
Before your interview, dive deep into TOTEME's history, values, and collections. Familiarise yourself with their unique approach to fashion and how they embody Swedish sensibilities. This knowledge will not only impress your interviewers but also help you articulate how you can contribute as a Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you delivered outstanding customer service or built strong client relationships. Highlight how you exceeded sales goals and created memorable shopping experiences. This will demonstrate your ability to embody the TOTEME brand and its commitment to luxury service.
✨Dress the Part
As a Sales Advisor for a fashion house, your appearance matters. Choose an outfit that reflects TOTEME's aesthetic while showcasing your personal style. This not only shows your understanding of fashion but also sets the tone for your role as a brand ambassador during the interview.
✨Ask Thoughtful Questions
Prepare insightful questions about TOTEME’s sustainability strategies, future collections, or store operations. This shows your genuine interest in the brand and your proactive mindset. Engaging in a two-way conversation can leave a lasting impression on your interviewers.
