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- Tasks: Manage and optimise HubSpot CRM, ensuring data integrity and enhancing user adoption.
- Company: Join Totara, a global leader in flexible learning and talent development.
- Benefits: Enjoy enhanced parental leave, private healthcare, and professional development opportunities.
- Why this job: Gain hands-on experience in CRM operations within a fast-scaling global business.
- Qualifications: Proficiency in HubSpot and strong analytical skills are essential.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Totara is a global leader in flexible, open learning and talent development platforms, helping organisations around the world to unlock the power of learning. We sell primarily through direct sales in key markets and also via a global network of value-added resellers. We are scaling fast, and we need to ensure our marketing engine runs smoothly, efficiently, and in a data-driven way.
A HubSpot Administrator is responsible for operational management and optimization of the HubSpot CRM system, supporting key business functions like Sales and Marketing. The primary objective is to ensure CRM data integrity, enhance user adoption through support and documentation, and contribute to system improvements and automation initiatives. The position requires a detail-oriented individual with strong analytical and data management skills, specifically HubSpot, across all Hubs, and various integrations. It offers a unique opportunity for a professional to gain hands-on experience, and coaching in CRM operations, data hygiene, and process enhancement within a scaling global business.
Your Role at Totara
- System Administration: Own HubSpot setup, including managing users, permissions, custom objects, properties, and workflows.
- Integrations & Data Management: Assist with integrations with platforms to maintain data integrity and cross-functional visibility.
- Hands-on Platform Assistance: Create/schedule emails, build workflows, help troubleshoot user issues, pull reports.
- Automation & Optimization: Design, build, and optimize automation, pipelines, and reporting dashboards to streamline workflows and improve operational efficiency.
- Cross-Functional Enablement: Partner with departmental leaders to define CRM requirements, implement best practices, and ensure consistent adoption of HubSpot across business units.
- User and Technical Documentation: Ensure that both technical documentation and user manuals are kept up to date and correct.
- Governance & Standards: Develop and enforce CRM governance, ensuring data quality, standardized processes, and platform scalability.
- Continuous Improvement: Stay up to date with HubSpot releases and CRM best practices, carrying out HubSpot Academy lessons, and proactively identifying opportunities for platform improvement and new functionality.
Required Skills:
- HubSpot Platform Proficiency: A strong understanding of HubSpot’s various features, tools, and functionalities is essential.
- Workflows/Marketing Automation: Creating and managing efficient workflows while optimising them to meet specific business goals.
- Analytics/Dashboard Creation: The ability to extract meaningful insights from data helps in making informed decisions and optimising marketing and sales campaigns.
- Data Management: The ability to report on, clean and maintain data hygiene as well as manage large datasets 70,000+ contact records with a focus on accuracy and completeness.
- Organisation and Communication Skills: Excellent organisational, time-management, and prioritisation abilities to handle multiple tasks efficiently.
- Training & Implementation: The ability to train and onboard new users is crucial for successful implementation and adoption of the HubSpot platform.
Ideal Qualifications:
- Bachelor’s degree in marketing, Business, Data Analytics, or related field.
- Progressive experience in marketing, sales or related area.
- Prior hands-on HubSpot experience across Sales Hub, Marketing Hub, Service Hub and Data Hub is essential.
- Proficiency in HubSpot CRM, marketing automation and hold HubSpot certifications.
- Experience assisting with change management and stakeholder alignment across marketing, sales, and customer success.
- Strong communication skills to influence and align strategic priorities across teams.
Perks and Benefits:
- Enhanced Parental Leave
- Private Healthcare
- Life Insurance 4x Salary
- Professional Development Opportunities
- Annual Wellbeing Allowance
- New Joiner home working set-up allowance
- Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve
We’re committed to building a diverse, equitable and inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds, identities and experiences, and we’re happy to make adjustments to support you through the recruitment process - please just let us know.
Junior HubSpot Administrator employer: Totara
Contact Detail:
Totara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior HubSpot Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your HubSpot expertise. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching Totara and its culture. Tailor your answers to show how your skills align with their mission and values. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Junior HubSpot Administrator
Some tips for your application 🫡
Show Your HubSpot Skills: Make sure to highlight your experience with HubSpot in your application. We want to see how you've used the platform's features, tools, and functionalities to drive results in previous roles.
Be Detail-Oriented: Since this role requires a keen eye for detail, ensure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect how your skills and experiences align with the responsibilities of the Junior HubSpot Administrator role. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Totara
✨Know Your HubSpot Inside Out
Make sure you’re well-versed in all the features of HubSpot, especially the Sales, Marketing, Service, and Data Hubs. Familiarise yourself with workflows, automation, and reporting dashboards, as these will be crucial in your role. Being able to discuss specific examples of how you've used these tools will impress your interviewers.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to extract insights from data. Bring examples of how you've managed large datasets and improved data hygiene in previous roles. Discuss any analytics or dashboard creation you've done, as this will highlight your capability to make data-driven decisions.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining technical concepts in simple terms, as you may need to support non-technical users. During the interview, focus on articulating your thoughts clearly and confidently, showcasing your ability to train and onboard new users effectively.
✨Emphasise Continuous Improvement
Demonstrate your commitment to staying updated with HubSpot releases and best practices. Share any proactive steps you've taken to identify opportunities for improvement in past roles. This shows that you're not just about maintaining the status quo but are eager to enhance processes and drive efficiency.