At a Glance
- Tasks: Lead reporting and quality assurance for the WorkWell programme, driving high-quality services.
- Company: Join Surrey County Council, a dynamic team making a real difference in local communities.
- Benefits: Enjoy 26-31 days holiday, generous pension, and wellbeing support.
- Other info: Hybrid role with opportunities for professional growth and community impact.
- Why this job: Shape the future of local government and improve lives across Surrey and Sussex.
- Qualifications: Experience in managing quality assurance in complex partnership environments required.
The predicted salary is between 48698 - 48698 £ per year.
This role has a starting salary of £48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029.
We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the WorkWell programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex.
The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events.
Our Offer to You:
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents.
About the Team:
Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support.
This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area.
About the Role:
As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex WorkWell programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove.
Reporting to the WorkWell Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex WorkWell framework.
Success in this role will contribute to a high-performing, financially robust and fully integrated WorkWell programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex.
In order to be considered for shortlisting, your application will clearly evidence the following skills:
- Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments.
- Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance.
- Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment.
- Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement.
The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow.
Local Government Reorganisation:
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Our Commitment:
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
WorkWell Reporting and Quality Assurance Officer in Reigate employer: Totalwellnessacupuncture
Totalwellnessacupuncture is an exceptional employer that values the well-being of both its clients and employees. With a supportive work culture that prioritises professional development, you will have access to ongoing training and growth opportunities while making a meaningful impact in the lives of older adults in Bridgend. The hybrid working model offers flexibility, allowing you to balance your personal and professional life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land WorkWell Reporting and Quality Assurance Officer in Reigate
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace WorkWell Reporting and Quality Assurance Officer in Reigate
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Totalwellnessacupuncture
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Totalwellnessacupuncture.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Totalwellnessacupuncture that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
