At a Glance
- Tasks: Support apprenticeship funding and compliance activities while managing essential business operations.
- Company: Join a leading provider of supported online education with a focus on sustainability.
- Benefits: Competitive salary, flexible working, generous holiday allowance, and professional development opportunities.
- Other info: Embrace a culture of equality, diversity, and inclusion while contributing to student success.
- Why this job: Kickstart your career in the apprenticeship and higher education sector with valuable training and support.
- Qualifications: GCSE Maths and English Grade C or above; experience in business support is a plus.
The predicted salary is between 27000 - 28000 £ per year.
Full time (35 hrs/wk), permanent. Split place of work between Horizons (Reading, Berkshire) and Home, with up to 30 days per year spent at Horizons. Salary range £27,000 to £28,000 pa plus benefits.
We’re looking for a proactive and detail-orientated Business Support Officer to join our growing Apprenticeship Business Management (ABM) team. As the Business Support Officer, you will be involved in a range of funding and compliance activities, aiding the effective operation of the University’s essential apprenticeship business processes.
This is an excellent opportunity for someone with strong administrative, compliance, or business support experience who is keen to develop a career in the apprenticeship and higher education sector. While experience of working with DfE/ESFA-funded programmes and apprenticeship funding rules is highly desirable, it is not essential. If you bring strong transferable skills, a keen eye for detail, and a willingness to learn, we will fully support your development through training and CPD.
Your accountabilities and responsibilities include:
- Oversee, manage and be responsible for allocated aspects of the University’s apprenticeship business support operations.
- Work closely with employers and EPA Organisations to provide APC, gateway, and EPA data to ensure successful and timely completion of apprentice change of circumstance activities.
- Act as the first point of contact for all apprenticeship change of circumstance enquiries, taking the initiative to screen, allocate and prioritise emails, telephone calls and correspondence, taking appropriate action where necessary.
Our main requirements:
- GCSE Maths and English Language Grade C or 4 or above.
- Experience in a business support, administration, compliance or customer-focused role.
- Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology.
- Strong attention to detail and commitment to data accuracy.
At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.
We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
Vacancy closes on Wednesday 12 August 2026 at 17:00.
EQUALITY, DIVERSITY, AND INCLUSION
We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Business Support Officer (Apprenticeship Funding and Compliance) in Reading employer: Totalwellnessacupuncture
Totalwellnessacupuncture is an exceptional employer that values the well-being of both its clients and employees. With a supportive work culture that prioritises professional development, you will have access to ongoing training and growth opportunities while making a meaningful impact in the lives of older adults in Bridgend. The hybrid working model offers flexibility, allowing you to balance your personal and professional life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (Apprenticeship Funding and Compliance) in Reading
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Totalwellnessacupuncture.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Totalwellnessacupuncture’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Totalwellnessacupuncture.
We think you need these skills to ace Business Support Officer (Apprenticeship Funding and Compliance) in Reading
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Totalwellnessacupuncture. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Totalwellnessacupuncture
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Totalwellnessacupuncture.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
