At a Glance
- Tasks: Lead and innovate in housing and public protection services, driving performance and improvement.
- Company: Join a dynamic council focused on impactful community services.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
- Other info: Be part of a team that values creativity and strategic thinking.
- Why this job: Shape the future of public services while tackling diverse challenges every day.
- Qualifications: A Level 5/6 qualification or equivalent experience in housing/public protection.
The predicted salary is between 50000 - 60000 £ per year.
The role involves reporting directly to the Assistant Director for Housing & Public Protection, playing a pivotal leadership role at the heart of high-profile and high-impact services. You will drive excellence across business support, performance, and continuous improvement—using insight, creativity, and data-led innovation to transform service delivery for residents and businesses.
Your responsibilities include:
- Leading and inspiring the Business Support & Performance function, including full budget responsibility, while championing a culture of improvement and innovation.
- Occasionally deputising for the Assistant Director, providing strong leadership and direction when required.
- Turning insight into action by developing high-quality performance dashboards, needs assessments, and intelligence products that shape operations.
- Leading in the specification and procurement of service software.
- Overseeing FOIs, Member enquiries, complaints, statutory housing reviews/appeals, and legal processes, ensuring learning drives better customer experience.
- Managing key contracts in line with the Council’s Constitution, ensuring value, quality, and compliance.
We are looking for a creative strategist who brings fresh ideas and the determination to turn passion into delivery. You will have:
- A Level 5/6 qualification in a relevant field (e.g. Housing Studies, Business Administration, Environmental Health) or equivalent senior experience in housing/public protection, with a proven track record in strategy, ICT/project delivery, or transformation.
- Experienced leadership, including managing people and budgets to deliver high-performing, customer-focused services.
- Strong awareness of the housing/public protection landscape, local government policy, and governance.
- Exceptional communication skills, with the ability to analyse data, produce clear and compelling reports, and manage complex formal complaints—including Ombudsman cases.
Applications close on Sunday 19th July 2026. Interviews will be held on 17th & 18th August 2026.
Housing and Public Protection Business Improvement Manager in Maidenhead employer: Totalwellnessacupuncture
As a leading employer in the Housing and Public Protection sector, we pride ourselves on fostering a dynamic work culture that values innovation and continuous improvement. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects that directly benefit our community. Located in the heart of Windsor, you will enjoy a vibrant environment with diverse responsibilities, ensuring that no two days are the same while making a meaningful difference in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Public Protection Business Improvement Manager in Maidenhead
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Totalwellnessacupuncture, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Totalwellnessacupuncture and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing and Public Protection Business Improvement Manager in Maidenhead
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Totalwellnessacupuncture and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Totalwellnessacupuncture
✨Get to Know Public Sector Values
Before your interview with Totalwellnessacupuncture, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Totalwellnessacupuncture.
