Hybrid IT Service Desk Analyst — 1st/2nd Line Support in Bedford

An independent charity in Cardiff seeks IT Service Desk Analysts to provide technical support to staff. Responsibilities include helping users with IT issues, troubleshooting incidents, and maintaining user documentation. Ideal candidates should have experience in IT support roles, strong communication skills, and be proactive in solving problems. This full-time position offers various benefits including flexible working options and generous annual leave. #J-18808-Ljbffr