At a Glance
- Tasks: Drive strategic partnerships and expand high-value enterprise accounts for sustainable growth.
- Company: Totalmobile, a leader in the rapidly growing Field Service Management market.
- Benefits: Exceptional benefits, smart working, and world-class sales training.
- Other info: Inclusive culture that values diversity and supports personal development.
- Why this job: Join a dynamic team and shape the future of customer partnerships in a thriving industry.
- Qualifications: Proven success in strategic account management and strong relationship-building skills.
The predicted salary is between 80000 - 100000 £ per year.
The Field Service Management (FSM) market is undergoing rapid transformation. Currently valued at $6 billion globally and projected to reach $17 billion by 2030, the sector presents a significant opportunity for organisations that can deliver meaningful, long-term value to customers. Totalmobile is at the forefront of this evolution. Following a series of strategic acquisitions and sustained organic growth, we are entering a new phase—one focused on deepening customer partnerships, expanding enterprise value, and scaling towards market leadership. With revenue growth of 450% over the past three years, our ambition is clear: to continue accelerating growth while building lasting, strategic relationships with our most important customers.
The Role
We are seeking a Strategic Account Director to play a critical role in this next phase of growth. This is not a traditional sales role—it is a position centred on ownership, expansion, and strategic partnership across a portfolio of high-value enterprise accounts. You will be responsible for developing and executing long-term account strategies that drive sustainable revenue growth, maximise customer value, and position Totalmobile as a trusted partner at the executive level. Working cross-functionally, you will orchestrate internal teams and align them to customer outcomes—ensuring we deliver measurable impact and unlock new opportunities across our expanding solution portfolio.
What You’ll Be Responsible For
- Owning and developing strategic account plans for a portfolio of key enterprise customers
- Building C-level relationships and acting as a trusted advisor to senior stakeholders
- Driving account expansion, including up-sell, cross-sell, and long-term value growth
- Identifying and shaping complex, multi-year opportunities aligned to customer transformation goals
- Leading account governance and engagement frameworks to ensure consistent value delivery
- Collaborating with internal teams (Customer Success, Product, Pre-sales, Marketing, and Services) to deliver a unified customer experience
- Navigating complex organisations and stakeholder groups to influence decision-making
- Ensuring forecast accuracy and strategic pipeline development across your account portfolio
What We’re Looking For
- A proven track record of success in strategic or enterprise account management, ideally within SaaS or complex solution sales
- Experience managing and growing large, multi-stakeholder accounts with long sales cycles
- Strong commercial acumen, with the ability to structure and negotiate high-value, complex deals
- Demonstrated ability to build trusted relationships at executive level
- A consultative, value-led approach with experience applying frameworks such as MEDDIC or similar
- The ability to translate customer challenges into strategic solutions that deliver measurable outcomes
- Experience working cross-functionally to deliver results in a matrixed organisation
Desirable Traits
- A strategic mindset with a focus on long-term value over short-term wins
- Strong influencing and communication skills, with the ability to articulate vision and drive alignment
- High levels of ownership, accountability, and resilience
- An entrepreneurial approach, with the ability to identify and unlock new opportunities within existing accounts
- Formal sales or account management training (e.g. MEDDIC, Miller Heiman, Sandler, Solution Selling)
What you can expect
- Exceptional benefits
- Smart working
- Unrivalled, world-class sales training
- Opportunity to learn from a talented leadership team
Here at Totalmobile, we want our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents diverse cultures, backgrounds, and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Strategic Account Director employer: TotalMobile
Totalmobile is an exceptional employer, offering a dynamic work environment that champions innovation and strategic growth in the rapidly evolving Field Service Management market. With a commitment to employee development through unrivalled sales training and a focus on inclusivity, we empower our team members to thrive while building meaningful relationships with high-value enterprise accounts. Join us to be part of a forward-thinking company that values diverse perspectives and fosters long-term career growth in a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Director
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Strategic Account Director at TotalMobile, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TotalMobile. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic Account Director. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Strategic Account Director
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TotalMobile:When writing your cover letter, make sure to tailor your message specifically for TotalMobile. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TotalMobile
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TotalMobile that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TotalMobile that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TotalMobile’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
