Solutions Specialist (presales)

The Field Service Management (FSM) market is one of the fastest-growing SaaS sectors in the world, forecast to nearly triple in value by 2030. Totalmobile is already the UK’s number one FSM provider, trusted by over 1,000 organisations and more than 500,000 mobile workers. As we continue to expand and strengthen our market leadership, we’re looking for a talented Solutions Specialist to join our Presales team and help drive growth across our established Social Housing customer base.

Housing providers deliver essential services to communities every day — from responsive repairs and voids management to compliance, asset management, and tenant engagement. Technology plays a critical role in enabling these outcomes. That’s why we’re looking for a Solutions Specialist with experience working with housing organisations to support growth and customer success within this strategically important sector.

The Story So Far

Over the past decade, Totalmobile has embarked on an ambitious journey of transformation and growth. We’ve made eight strategic acquisitions, increased revenue by 450%, and redefined how field services are delivered across the UK and Ireland. Our mission is simple: empower organisations with intelligent, field-first software that makes work and lives better. As we deepen relationships in key sectors like housing, we’re looking for someone who can help shape the next chapter of our success story.

Our Platform

Our Field First Platform is the result of years of innovation and deep expertise in field service. It unifies, optimises, and transforms every aspect of service delivery — from workforce management and scheduling to lone worker protection and field intelligence. Trusted by thousands of organisations, it helps them deliver safer, smarter, and more efficient services every day.

Your Impact

As a Solutions Specialist, you’ll play a central role in how we engage with social housing customers and demonstrate the value of Totalmobile’s platform. You’ll lead discovery workshops to uncover operational challenges, shape tailored solutions, and deliver compelling demonstrations that bring our technology to life. You’ll work closely with Sales, Product, and Delivery teams to design solutions that solve real-world problems and ensure a seamless customer experience from first conversation through to implementation. This is a consultative role where your insight, creativity, and communication skills will directly influence strategic deals and help customers envision how our software can transform their operations.

What Makes This Role Different

This is an opportunity to make a real impact within an organisation that already leads the UK market. You’ll be joining a company with a proven product portfolio, a strong customer base, and a clear vision for the future of FSM. You’ll gain exposure to senior leadership, receive world-class training, and work within a collaborative environment that values curiosity, innovation, and teamwork. It’s a role that offers both stability and challenge — where you can build on established success while helping to shape what comes next.

Who We’re Looking For

To succeed in this role, you’ll already be established in presales, bringing at least three years of experience in solution consulting or a pre-sales technical role. Crucially, you’ll bring experience working with customers in the housing sector — whether that’s social housing providers, local authorities, ALMOs, or housing associations. You’ll have a strong technical foundation and be comfortable discussing platform hosting, integration approaches, and solution or technical architecture at a high level. You’ll balance technical credibility with the confidence and communication skills to engage customers and articulate complex ideas in plain, relatable language. Ideally, you’ll come from the Field Service Management (FSM) sector and understand the ecosystem of technologies and competitors in this space. You’ll be an exceptional communicator with strong storytelling ability, capable of translating features and functionality into real customer benefits and tangible business value. You’ll know how to connect with stakeholders at every level, from technical teams to the C-suite, and bring a consultative mindset that focuses on understanding, educating, and inspiring customers. Above all, you’ll combine technical credibility with commercial acumen and a genuine passion for helping customers solve complex problems through technology.

Why Join Totalmobile

If you’re already thriving in presales or solution consulting but want to take the next step with a market leader that’s shaping the future of field service, this could be the defining move in your career. At Totalmobile, we want our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.