At a Glance
- Tasks: Provide 1st and 2nd line IT support and troubleshoot technical issues.
- Company: Totalmobile Group, a diverse and inclusive workplace in Northern Ireland.
- Benefits: Supportive environment with opportunities for growth and development.
- Other info: Collaborate with a supportive team and enhance your IT expertise.
- Why this job: Join a team that values your skills and helps you make a difference.
- Qualifications: Strong knowledge of Windows systems and Microsoft 365, plus great customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Totalmobile Group is seeking an IT Support Engineer in Northern Ireland.
This role involves delivering 1st and 2nd line technical support, ensuring effective operation of end-user devices, and applications.
Responsibilities include troubleshooting technical issues, user account management, and collaborating with 3rd line support.
The ideal candidate should possess strong knowledge of Windows systems and Microsoft 365, alongside solid customer service skills.
Totalmobile values diversity and inclusion, emphasizing the importance of a supportive workplace for all employees.
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We think you need these skills to ace User-Focused IT Support Engineer - 1st/2nd Line
1st Line Support
2nd Line Support
Technical Troubleshooting
User Account Management
Windows Systems Knowledge
Microsoft 365 Proficiency
Customer Service Skills
