At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Join Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: Guaranteed hours, flexible overtime, branded uniform, and 30 days holiday.
- Other info: Dynamic team environment with ongoing training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for helping others, sales experience, and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Windsor, please send your CV and Application Form to S24CFMW@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Part-Time Sales & Wellness Coach in Windsor employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Windsor, dedicated to transforming lives through our commitment to customer care and wellness. Our supportive work culture fosters personal and professional growth, offering ongoing training and development opportunities, alongside a range of benefits including a holiday buy and sell scheme and recognition awards. Join us to be part of a passionate team that values your contributions and empowers you to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales & Wellness Coach in Windsor
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers on their vaping journey will show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, showing enthusiasm to learn about the products and how they can help customers will impress the hiring team. Consider doing a bit of research on vaping products before your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Totally Wicked family. Don’t forget to attach your CV and Application Form as instructed!
We think you need these skills to ace Part-Time Sales & Wellness Coach in Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of a Sales & Wellness Coach. Highlight any customer service experience and your passion for helping others, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully:Take your time with the application form. It's your chance to show us who you are beyond your CV. Be honest and let your personality shine through, especially your enthusiasm for supporting customers on their vaping journey.
Showcase Your Communication Skills:In your written application, demonstrate your excellent communication skills. Use clear and concise language, and don’t forget to express your commitment to providing top-notch customer service, which is at the heart of what we do.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily find all the information you need about the role and our company.
How to prepare for a job interview at Totallywicked Eliquid
✨Know Your Stuff
Before the interview, make sure you’re familiar with Totally Wicked’s products and services. Understanding their mission to help people quit smoking will show your genuine interest in the role and the company.
✨Show Your Passion
During the interview, express your enthusiasm for helping others and making a difference in their lives. Share any personal experiences or stories that highlight your commitment to customer service and wellness.
✨Practice Makes Perfect
Prepare for common interview questions related to sales and customer service. Think about how you’ve achieved sales targets in the past and be ready to discuss specific examples that demonstrate your skills.
✨Be Yourself
Totally Wicked values authenticity, so don’t be afraid to let your personality shine through. Be friendly and approachable, as these qualities are essential for building relationships with customers.
