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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: 30 days holiday, ongoing training, and a range of exciting perks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
- Other info: Flexible hours with opportunities for career growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
To apply to join our talented team in Widnes, please send your CV and Application Form to N14LOSW@totallywicked.co.uk. At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey. As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked; you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Sales Associate - Widnes employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Widnes
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping people quit smoking will show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for helping others shines through. Let them know why you want to be part of their mission to support customers on their vaping journey.
✨Tip Number 4
Be flexible and open-minded! Totally Wicked values team players who can adapt to different situations. Highlight your willingness to work across various shifts and your ability to thrive in a dynamic environment during your interview.
We think you need these skills to ace Sales Associate - Widnes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Show Your Personality: We want to see the real you! Use your application form to express your enthusiasm and friendliness. Let us know why you’re excited about the opportunity to join our team and how you can contribute to our customers' journeys.
Follow Instructions Carefully: Don’t forget to send your CV and Application Form to the specified email address. Double-check that you’ve included all required documents and that they’re formatted correctly. We love attention to detail!
Apply Through Our Website: For a smoother application process, consider applying through our website. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they achieve this through excellent customer service. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you can relate these experiences to the 'Mr Wicked Cares' structure they value so much.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for candidates who genuinely care about making a difference in people's lives. Be ready to discuss why you want to work in this field and how you can contribute to supporting customers on their vaping journey.
✨Prepare for Role-Play Scenarios
You might be asked to demonstrate how you would handle a customer interaction during the interview. Practice role-playing common scenarios, such as assisting a customer with a product or resolving a complaint, to show that you're comfortable and confident in a sales environment.
