At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Join Totally Wicked, a leader in helping people quit smoking.
- Benefits: Guaranteed hours, flexible overtime, branded uniform, and 30 days holiday.
- Other info: Ongoing training and career opportunities in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Edgeley, please send your CV and Application Form to N24EGHW@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Sales Associate - Edgeley in Stockport employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and dynamic work environment in Edgeley. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a range of benefits including a generous holiday allowance and recognition awards. Join our passionate team and be part of a mission that truly transforms lives while enjoying the flexibility and security of guaranteed hours.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Edgeley in Stockport
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers quit smoking will show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, take some time to learn about the products Totally Wicked offers. Showing that you’ve done your homework can really impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Totally Wicked family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate - Edgeley in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully:Take your time with the application form. It’s your chance to show us who you are beyond your CV. Be honest and let your personality shine through, especially your enthusiasm for the role!
Showcase Your Communication Skills:Since excellent communication is a must-have for this role, make sure to demonstrate this in your written application. Use clear and concise language, and don’t forget to express your eagerness to connect with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with their 'Mr Wicked Cares' structure.
✨Demonstrate Your Passion for Helping Others
Totally Wicked values candidates who are enthusiastic about making a difference in people's lives. Be ready to discuss why you want to work there and how your passion for helping others can contribute to their mission. Authenticity goes a long way!
✨Prepare for Role-Play Scenarios
You might be asked to demonstrate how you would handle a customer interaction during the interview. Practice role-playing common scenarios, such as assisting a customer with product selection or processing a refund. This will help you feel more confident and prepared.
