At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Join Totally Wicked, a leader in helping people quit smoking.
- Benefits: Guaranteed hours, 30 days holiday, ongoing training, and a range of perks.
- Other info: Flexible shifts, supportive team environment, and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and passionate about helping others.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Edgeley, please send your CV and Application Form to N24EGHW@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
Part-Time Sales Associate — Guaranteed Hours & Benefits in Stockport employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Edgeley, offering a supportive work culture that prioritises employee development and customer care. As a Part-Time Sales Associate, you'll enjoy guaranteed hours, flexible overtime opportunities, and a range of benefits including ongoing training, recognition awards, and a holiday buy and sell scheme, all while making a meaningful impact on customers' lives as they transition to a healthier lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate — Guaranteed Hours & Benefits in Stockport
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers on their vaping journey will show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, showing enthusiasm to learn about the products and how they can help customers will set you apart. We love candidates who are eager to grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our wicked team. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Sales Associate — Guaranteed Hours & Benefits in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of a Part-Time Sales Associate. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully:Take your time to complete the Application Form thoroughly. This is your chance to showcase your personality and enthusiasm for the role, so don’t hold back! Make sure to follow the instructions and provide all the necessary information.
Showcase Your Communication Skills:In your written application, demonstrate your excellent communication skills. Use clear and concise language, and make sure to convey your friendly and professional attitude, which is essential for delivering great customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily find all the information you need about the role and our company.
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with their 'Mr Wicked Cares' approach.
✨Demonstrate Your Passion for Helping Others
Totally Wicked values candidates who are enthusiastic about making a difference. Be ready to discuss why you want to help people on their journey to a healthier lifestyle. Share any personal stories or motivations that drive your passion for customer care.
✨Be Ready to Discuss Flexibility and Teamwork
The job requires flexibility and the ability to work both independently and as part of a team. Prepare to talk about your experiences in similar environments, showcasing how you thrive under different circumstances and contribute positively to team dynamics.
